portal issues

New members questions
Post Reply
kclewis
Posts: 2
Joined: Sun Feb 10, 2013 1:08 pm
Location: Bargertucky

portal issues

Post by kclewis »

I'm having issues with the portal. I keep gettin an error message of "unreachable address." I can ascess through the app on my iphone and ipad. I have changed settings for my router to allow forwarding. Any ideas? I do have the older wifi without the button on it. I purchased everything 2 years ago and just setup last week. Don't know if that makes a difference.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: portal issues

Post by rimai »

If you go to http://www.yougetsignal.com/tools/open-ports/ and check on port 2000, does it say open?
Roberto.
kclewis
Posts: 2
Joined: Sun Feb 10, 2013 1:08 pm
Location: Bargertucky

Re: portal issues

Post by kclewis »

just checked and it says it is closed.
User avatar
DrewPalmer04
Posts: 818
Joined: Tue May 29, 2012 2:12 pm
Location: Christopher, IL

Re: portal issues

Post by DrewPalmer04 »

Go into your router and set port 2000 to forward to your wifi ip and test again.
Out for now...but not over.

VISIT: Ethernet Module/Wifi Alternative
Chef Rob
Posts: 8
Joined: Mon Mar 18, 2013 7:41 pm
Location: Louisville, KY

Re: portal issues

Post by Chef Rob »

I'm having same problem but when I test my portal it is open. I can access it through my iphone app but not on portal page. Says unreachable address. Can anyone help?
reefindownunder
Posts: 2
Joined: Fri Mar 29, 2013 7:45 pm

Re: portal issues

Post by reefindownunder »

check your wan address is the same as what you have in portal

this page tells you what ur wan ip is - up in the right hand corner of page
this page will also tell you how to forward a port in your modem - reefangel isn't in the list but do a manual entry and it will show you where to put ip addy and port
search google for portforward wont let me put website link????

if it has changed from what you had then change it in portal

you might have a dynamic ip which means this will happen everytime your modem re-connects to the net
i have this issue atm, gotta ring my ISP and change it to static and i wont have this issue
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: portal issues

Post by rimai »

reefindownunder wrote:search google for portforward wont let me put website link????
After your 3rd post, it will :)
Roberto.
reefindownunder
Posts: 2
Joined: Fri Mar 29, 2013 7:45 pm

Re: portal issues

Post by reefindownunder »

nice, got mine working in about 1 hour from opening the box was so happy, picking up my 2 x radions today :D
Post Reply