Time changing randomly

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suburban
Posts: 4
Joined: Tue Nov 12, 2013 5:01 pm

Time changing randomly

Post by suburban »

I'm very new to this controller, ran into the issue that I set my date and time then I go through the wizard upload my new code, as the day goes on my clock loses time. I cannot set it from the controller since that menu option is gone. I checked my wifi hub it has the correct time so I cannot figure why it's changing. Any help would be greatly appreciated. Thanks.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Time changing randomly

Post by rimai »

What time is it changing it to?
Roberto.
suburban
Posts: 4
Joined: Tue Nov 12, 2013 5:01 pm

Re: Time changing randomly

Post by suburban »

It is approx six hours ahead. I never see it change so I'm not sure what causes it. A friend thought it may be getting time from my wifi so I checked that it is set correctly. I used the wizard to configure it all seems ok but I loose the menu option to reset the. Time. So I then reset it back to the original settings, change the time then go and upload the code from the wizard again and the time is still correct. About an hour later it was 30 min behind, today it's ahead though.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Time changing randomly

Post by rimai »

Does it correct itself when you reboot?
Is it an RA or RA+?
Roberto.
suburban
Posts: 4
Joined: Tue Nov 12, 2013 5:01 pm

Re: Time changing randomly

Post by suburban »

Now it went from being ahead to an hour behind our time. I rebooted a couple times no change it stays an hour behind.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Time changing randomly

Post by rimai »

Is it an RA or RA+?
Roberto.
suburban
Posts: 4
Joined: Tue Nov 12, 2013 5:01 pm

Re: Time changing randomly

Post by suburban »

Sorry a RA.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Time changing randomly

Post by rimai »

I think you will need to send it back for repair.
PM me for RMA.
Roberto.
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