portal problems?


Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm
PostPosted: Sat Jan 19, 2013 6:35 pm
And then in log error I see this:
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Posts: 33
Joined: Wed Jan 09, 2013 8:18 pm
PostPosted: Sat Jan 19, 2013 7:02 pm
Did you close and restart the client software after loading the new memory file? I actually rebooted just to make sure everything was clean. Then mine stated working.
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75G with 30G sump | 52 LED - RapidLED Lighting (DIY) |
ReefAngel for Meanwell ELN-D Drivers | Reef Octopus HOB-1000
Way to much time and money invested.....

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Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm
PostPosted: Sat Jan 19, 2013 7:08 pm
I closed and restarted, no help. Then rebooted the comp, no help.
Now the general settings on Client work but can't refresh memory or access it at all.
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Posts: 12455
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Sat Jan 19, 2013 10:23 pm
We are going to have to wait for Dave to check it out...
I'm out of ideas.
Roberto.

Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm
PostPosted: Sun Jan 20, 2013 12:09 pm
OK, any idea when he can show up?
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Posts: 33
Joined: Wed Jan 09, 2013 8:18 pm
PostPosted: Sun Jan 20, 2013 2:18 pm
Waiting ..
I have tried and retried everything I can think of.
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75G with 30G sump | 52 LED - RapidLED Lighting (DIY) |
ReefAngel for Meanwell ELN-D Drivers | Reef Octopus HOB-1000
Way to much time and money invested.....

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Posts: 182
Joined: Tue Mar 22, 2011 11:08 am
PostPosted: Sun Jan 20, 2013 4:55 pm
I see what the issue is. It will require a software patch. Working on it now.

Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm
PostPosted: Sun Jan 20, 2013 5:21 pm
OK, great.
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Posts: 182
Joined: Tue Mar 22, 2011 11:08 am
PostPosted: Sun Jan 20, 2013 8:05 pm
Okay, sorry for the issues you experienced with the Client. To keep things simple, I created a new installer that includes the changes that should fix parameter syncing to the portal over USB. From the control panel, please first uninstall your current version of the Client Suite, download and install the new one located here: https://github.com/davemolton/Client-Su ... ta_301.zip

Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm
PostPosted: Sun Jan 20, 2013 8:43 pm
You fixed it, as you can see in the signature area, the banner shows data up to date.
However I still can't open my memory on Client, when I click refresh I get the the same message and error log file like above in this thread. Sorry to cause so much trouble.
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