Page 1 of 2
Re: portal problems?
Posted: Sat Jan 19, 2013 6:35 pm
by Bogdan
And then in log error I see this:
Re: portal problems?
Posted: Sat Jan 19, 2013 7:02 pm
by MDN
Did you close and restart the client software after loading the new memory file? I actually rebooted just to make sure everything was clean. Then mine stated working.
Re: portal problems?
Posted: Sat Jan 19, 2013 7:08 pm
by Bogdan
I closed and restarted, no help. Then rebooted the comp, no help.
Now the general settings on Client work but can't refresh memory or access it at all.
Re: portal problems?
Posted: Sat Jan 19, 2013 10:23 pm
by rimai
We are going to have to wait for Dave to check it out...
I'm out of ideas.
Re: portal problems?
Posted: Sun Jan 20, 2013 12:09 pm
by Bogdan
OK, any idea when he can show up?
Re: portal problems?
Posted: Sun Jan 20, 2013 2:18 pm
by MDN
Waiting ..
I have tried and retried everything I can think of.
Re: portal problems?
Posted: Sun Jan 20, 2013 4:55 pm
by dmolton
I see what the issue is. It will require a software patch. Working on it now.
Re: portal problems?
Posted: Sun Jan 20, 2013 5:21 pm
by Bogdan
OK, great.
Re: portal problems?
Posted: Sun Jan 20, 2013 8:05 pm
by dmolton
Okay, sorry for the issues you experienced with the Client. To keep things simple, I created a new installer that includes the changes that should fix parameter syncing to the portal over USB. From the control panel, please first
uninstall your current version of the Client Suite, download and install the new one located here:
https://github.com/davemolton/Client-Su ... ta_301.zip
Re: portal problems?
Posted: Sun Jan 20, 2013 8:43 pm
by Bogdan
You fixed it, as you can see in the signature area, the banner shows data up to date.
However I still can't open my memory on Client, when I click refresh I get the the same message and error log file like above in this thread. Sorry to cause so much trouble.
Re: portal problems?
Posted: Sun Jan 20, 2013 8:47 pm
by dmolton
what version of the dev libraries are you running?
Re: portal problems?
Posted: Sun Jan 20, 2013 8:51 pm
by Bogdan
The newest 1.03?
Re: portal problems?
Posted: Sun Jan 20, 2013 8:57 pm
by Bogdan
Maybe this will help', it actually started (the problem with memory) when I downloaded the new ini file as advised by Roberto.
Posts: 5211
Joined: Fri Mar 18, 2011 8:47 pm
PostPosted: Sat Jan 19, 2013 5:54 pm
I wonder if you need to apply the ini file in this post:
viewtopic.php?p=16602#p16602
Re: portal problems?
Posted: Mon Jan 21, 2013 8:42 am
by MDN
Dave,
Thank you very much for looking into this. I will test on my system shortly.
Mike
Re: portal problems?
Posted: Mon Jan 21, 2013 1:29 pm
by MDN
Sorry it took so long, was building a new computer for Client use.
The new client fixed all my issues. Portal and memory page are now working.
Thank you very much.
Mike
Re: portal problems?
Posted: Mon Jan 21, 2013 3:39 pm
by Bogdan
Hi Dave,
I still cant refresh the memory. Can you help?