WiFi help

Basic / Standard Reef Angel hardware
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

That means your port forwarding is probably not correct.
Check port 2000 here:
https://www.yougetsignal.com/tools/open-ports/
http://canyouseeme.org/
If it says open, your port forwarding is working.
Roberto.
Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

It said it is closed. So I’ll go back through everything and do it again. Is port 2000 the normal one used?
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Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

ok let me start out by saying thank yo for your help, and I'm sorry to be such a pain. I have went through everything again, and still showing the port 2000 is closed. the only place i could be messing up is the ports this is what i put.
public UDP Ports: 2000
public TCP Ports: 2000
Private IP Address: 10.0.1.2
private UDP Ports: 2000
Private TCP Ports: 2000
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

Are you sure you don't have another router from your internet provider?
Roberto.
Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

100% sure I have a Apple AirPort Extreme router with a Motorola surfboard modem. That is everything other than the wire going to it.
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

http://forum.reefangel.com/download/file.php?id=343
This attachment you sent shows your wifi attachment using ip address 192.168.0.101 and not 10.1.0.2.
Roberto.
Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

Ok now we are getting somewhere. I screen shared with apple i had one thing wrong with the port forwarding. now when i check it says port 2000 is open. When I go to the portal now this is what it shows
Reef Angel wifi address:
My reefangel id: Swampfox
Connection Status:Unreachable Address

Last Update:
1/11/2018, 3:33:00 AM
Displaying data from:
Webbanner database

I also went to the RA app and it says Cloud Server Connecting but it never connects. So i cannot get anything on the portal nor the app. I checked just to verify that the wifi attachment was connected and it is no blue lights, and the green light is blinking. what is the next thing i need to do to get everything working? Thank you
Last edited by Swampfox on Thu Jan 11, 2018 9:45 am, edited 1 time in total.
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GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: WiFi help

Post by GermanDude »

Reserve the IP first by inside your Apple router. You have to know the mac address of the wifi attachment to be able to make a reservation. Then go to the bottom of the same screen in the router software and make a new entry and set the ports to whatever IP you reserved for the wifi module.
I have the same router. It will reboot the Apple router when you are done. Go to the Apple site if you are not sure how to do this. They have very good instructions , you just have to find them ;-)
-James-

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GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: WiFi help

Post by GermanDude »

Missed your last post. Is it working now?
-James-

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Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

yes/no the port forwarding is working at lest the port is open, but I cannot connect to RA app nor the portal. The portal says Connection Status Unreachable Address.

Update the RA app I can control but it never fully connects to the cloud server. It just connecting beside cloud server. I can change things in the main box, but the first time it says Reef Controller Timed out when I press it again it changes from on, off, or auto. The portal still says connection status unreachable address. So there is progress being made lol.
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Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

Here is what I’m seeing when I click the portal.
682CC149-8D09-4E25-98EC-80C710EC3B43.png
682CC149-8D09-4E25-98EC-80C710EC3B43.png (741.51 KiB) Viewed 10833 times
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

Click on portal settings and you can set alerts.
Roberto.
Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

This is what I get when I try get.
3BC85413-796E-4F54-B34D-1E8258D62568.png
3BC85413-796E-4F54-B34D-1E8258D62568.png (693.7 KiB) Viewed 10831 times
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

There may be a bug in the portal. Let me double check.
Your wifi address should be showing there.
Roberto.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

No, I don't think there is a bug.
I think it is because you bought an old piece of equipment that needs to be updated.
You have to update it following this thread: http://forum.reefangel.com/viewtopic.php?f=3&t=4601
Roberto.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

Also, make sure you did not enable the portal key on your portal settings. Better to not induce more things that can make this not work.
Roberto.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: WiFi help

Post by rimai »

My bad.
I should have checked this before posting.
Your wifi attachment is actually working fine and updated.
The server is getting data.
It is not updating it because you probably enabled the portal key and your code doesn't have it.
Thus, it is simply disregarding it.
Make sure to not enable the portal key on your portal settings.
Roberto.
Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

Well thank you for help everything is up and going finally.
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Swampfox
Posts: 50
Joined: Mon Dec 18, 2017 7:42 pm

Re: WiFi help

Post by Swampfox »

Hello im back at this again going to try to get this RA+ controller hooked up to the app and the portal. I just opened the RA wifi Utility and I keep getting the **ERROR-please disconnect and reconnect the RA wifi attachment. The wifi plug in is flashing green. any ideas? I am on a MacBook Pro.
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