No Data for graphs

Related to the Portal

Posts: 148
Joined: Mon Oct 15, 2012 7:21 pm
Location: Albany, GA
PostPosted: Wed Jun 27, 2018 7:36 am
I checked the Uapp yesterday and today to see what my tank was doing and I saw the live values. One thing I couldn't get was anything on the graphs for the past values. I did check status/params.aspx?id=89delta and it says last time anything was logged was 6/11/18. Any ideas? I've rebooted my controller and router several times already. Thanks.

Posts: 12272
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Jun 27, 2018 10:49 am
Do you have the cloud wifi attachment or the regular one?
Roberto.

Posts: 148
Joined: Mon Oct 15, 2012 7:21 pm
Location: Albany, GA
PostPosted: Wed Jun 27, 2018 11:30 am
I have the cloud wifi attachment and switched the code from reg wifi portal to cloud

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Posts: 12272
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Jun 27, 2018 2:49 pm
If you reboot the cloud wifi attachment, does it make any difference?
Roberto.

Posts: 148
Joined: Mon Oct 15, 2012 7:21 pm
Location: Albany, GA
PostPosted: Wed Jun 27, 2018 3:30 pm
No, not at all. I still get my live readings but still no data to graph any values.

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Posts: 12272
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Jun 27, 2018 3:52 pm
You have a portal key setup on your portal settings.
Remove it and you should be able to receive data again.
Roberto.

Posts: 148
Joined: Mon Oct 15, 2012 7:21 pm
Location: Albany, GA
PostPosted: Fri Jun 29, 2018 8:07 pm
Ok that fixed it. But yet I still had that portal key when I first setup the wifi cloud attachment and it graphed everything. Oh well.....it's running now. Thanks

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