iphone app works but portal does not

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a_l_madrid
Posts: 11
Joined: Fri Jul 27, 2012 1:02 pm

iphone app works but portal does not

Post by a_l_madrid »

Hello

I set up my controller back in August and the app and portal worked. I had some tank issues (cracked bottom glass plate) and took the tank down. I am setting the tank back up now and the app works fine but the portal does not.

I checked my ip address and that is the same as it was back in August
I did the port forwarding again and that does not help.

Let me know if any has any suggestions.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: iphone app works but portal does not

Post by rimai »

Please double check the port forwarding.
If you check the port 2000, it must show as open: http://www.yougetsignal.com/tools/open-ports/
Roberto.
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