RA client freezes

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Bogdan
Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm

RA client freezes

Post by Bogdan »

I have been having this problem from the beginning since I bought the RA controller. I have it connected via USB with my computer, run the newest version of Client and libraries but still have the same problem. The client stop updating every few minutes or hours at best. On the top of that the RA display freezes and is getting blank (with the red light on). The only remedy is to unplug the USB and plug it again, this fixes the display problem. The updating on the Client can only be fixed by manually clicking the auto button (right lower corner of the page). I think there is a problem with memory recognition, see below attached error log.

Need help, I am really tired and frustrated with this issue.


****1/20/2013 9:25:19 PM*****
Message:
Memory Map mismatch. Number of memory locations provided does not match the number of memory value responses read.
StackTrace:
at ReefAngelWCFListener.ReefAngelListener.GetAllMemoryValuesPost10(String[] locations)
at SyncInvokeGetAllMemoryValuesPost10(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously, Exception exception)
at System.ServiceModel.Channels.FramingDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously, Exception exception)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.ServiceModel.Channels.StreamConnection.OnRead(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously, Exception exception)
at System.ServiceModel.Channels.ConnectionStream.ReadAsyncResult.OnAsyncReadComplete(Object state)
at System.ServiceModel.Channels.SocketConnection.FinishRead()
at System.ServiceModel.Channels.SocketConnection.AsyncReadCallback(Boolean haveResult, Int32 error, Int32 bytesRead)
at System.ServiceModel.Channels.OverlappedContext.CompleteCallback(UInt32 error, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Runtime.Fx.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)


*****1/20/2013 9:25:19 PM*****
Message:
Value cannot be null.
Parameter name: String
StackTrace:
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at ReefAngelClient.Form1.DisplayMemoryValues()

*****1/20/2013 9:30:25 PM*****
Message:
Notifier Service Started.
StackTrace:


*****1/20/2013 9:32:32 PM*****
Message:
Memory Map mismatch. Number of memory locations provided does not match the number of memory value responses read.
StackTrace:
at ReefAngelWCFListener.ReefAngelListener.GetAllMemoryValuesPost10(String[] locations)
at SyncInvokeGetAllMemoryValuesPost10(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage3(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously, Exception exception)
at System.ServiceModel.Channels.FramingDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously, Exception exception)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.ServiceModel.Channels.StreamConnection.OnRead(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously, Exception exception)
at System.ServiceModel.Channels.ConnectionStream.ReadAsyncResult.OnAsyncReadComplete(Object state)
at System.ServiceModel.Channels.SocketConnection.FinishRead()
at System.ServiceModel.Channels.SocketConnection.AsyncReadCallback(Boolean haveResult, Int32 error, Int32 bytesRead)
at System.ServiceModel.Channels.OverlappedContext.CompleteCallback(UInt32 error, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Runtime.Fx.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
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Bogdan
Posts: 109
Joined: Sat Aug 11, 2012 9:16 pm

Re: RA client freezes

Post by Bogdan »

Is anybody out there?
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binder
Posts: 2871
Joined: Fri Mar 18, 2011 6:20 pm
Location: Illinois
Contact:

Re: RA client freezes

Post by binder »

The way that the Client Suite reads the memory is all at once. I know that there have been more memory locations added since the Client Suite was released. I'm not sure how the memory reading functionality works but it does sound like that is the case. dmolton would be the one best suited to answer this since he wrote the Client Suite.
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