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Re: Connection Status:Unreachable Address & WiFi problems

Posted: Mon Dec 16, 2013 2:16 pm
by rimai
Can you access you controller using your external ip?
Click on the link with your ipaddress in the portal. What do you get?

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Tue Dec 17, 2013 1:47 am
by Express Reef
rimai wrote:Can you access you controller using your external ip?
Click on the link with your ipaddress in the portal. What do you get?
I can access using the external IP. When I click on the link it give Reef Angel web portal will post a pic.
I notice my wifi is not working today, the wifi module is blinking blue and not green like yesterday. I keeps doing this then I need to setup the wifi module again but it keeps like "resetting" then I need to setup it again... What can be the problem?

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Tue Dec 17, 2013 9:31 am
by rimai
If it work when you click that link, then your controller is good to go. It must be some other connection problem between the server and your controller.
Blue blinking means it is disconnected from the router.
Is your router far away?
What security are you using?
Try WPA2-PSK with AES encryption. Other people have had problems with other encryption and other security setting.

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Wed Dec 18, 2013 12:06 am
by Express Reef
rimai wrote:If it work when you click that link, then your controller is good to go. It must be some other connection problem between the server and your controller.
Blue blinking means it is disconnected from the router.
Is your router far away?
What security are you using?
Try WPA2-PSK with AES encryption. Other people have had problems with other encryption and other security setting.
The router is 1.5m away from the Wi-Fi module. I'm using WPA2-PSK encryption. The portal updates sometimes, last update was 16 December 2013 22:01:50. Still gets Unreachable Address.
Think I must try to update the Wi-Fi module?

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Wed Dec 18, 2013 9:20 am
by rimai
What firmware version do you have?

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Thu Dec 19, 2013 12:26 am
by Express Reef
rimai wrote:What firmware version do you have?
Don't know. How can I see?
This is totally weird!!!
Connection Status: Unreachable Address
Last Update: 19 December 2013 08:58:35

It says Unreachable address but it updated today :oops: :twisted: :evil:

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Thu Dec 19, 2013 9:27 am
by rimai
I can only think that it has to be some connection issue between your controller and the server.
As you can see, your controller does send data, but very sporadically.
I was also unable to connect directly to your controller from here and if I can't, the server will not be able to do either.
I can't even ping your ip address from here.
Can you pm me the latest ip address?

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Thu Dec 19, 2013 12:14 pm
by Express Reef
@rimai, Just visited Francois, his WiFi module is also not working. He changed over to the Arduino Ethernet, going to get me one too, then hopefully problem solved!

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Fri Dec 20, 2013 4:52 am
by Express Reef
@rimai, The portal updated today again, but still gives Unreachable Address! I don't know how I did it but the Android App is now working on Away mode with my cellphone network, where it preciously only worked on my WiFi when I connect to my local WiFi hot spot, so I'm making slow progress!! I must say I'm very impressed with your new agent in South Africa! You will not get better!!! Vernon is going out off his way to help everyone and is going the extra mile!!!
Here is the thread for the local forum in SA.
http://www.mysaltyreef.com/forum/showth ... post120658

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Fri Dec 20, 2013 7:40 am
by butcherman
Express reef where are you located? If in jhb perhaps my self or toolboy can come around

Sent from my GT-I9500 using Tapatalk

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Fri Dec 20, 2013 9:14 am
by rimai
It has to be a routing problem when the traffic reaches SA.
Here is a tracert of the packet from here to your RA:
Tracing route to xxxxxxx [197.228.xxx.xxx]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 69.198.171.165
2 4 ms 5 ms 4 ms 172.28.141.148
3 6 ms * 6 ms 192.168.67.94
4 6 ms 6 ms 6 ms 209.49.249.93
5 26 ms 7 ms 7 ms ae1d0.mcr1.fremont-ca.us.xo.net [216.156.1.69]
6 12 ms 10 ms 11 ms vb1500.rar3.sanjose-ca.us.xo.net [216.156.0.137]
7 7 ms 7 ms 7 ms 207.88.14.226.ptr.us.xo.net [207.88.14.226]
8 7 ms 7 ms 7 ms 129.250.9.65
9 8 ms 7 ms 7 ms 129.250.5.52
10 81 ms 79 ms 79 ms 129.250.4.102
11 171 ms * 162 ms 129.250.2.145
12 164 ms 170 ms 163 ms 129.250.2.159
13 167 ms 166 ms 166 ms 81.20.67.226
14 372 ms 374 ms 372 ms tpr-ip-esr-6-pos-6-0-0.telkom-ipnet.co.za [196.43.26.46]
15 377 ms 370 ms 377 ms telkom-sa-mcnet-gw.telkom-ipnet.co.za [196.25.49.74]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 2206 ms 594 ms 539 ms 8ta-228-32-06.telkomadsl.co.za [197.228.xxx.xxx]

Trace complete.
The packets start to get dropped when they reach SA, especially when it gets to your router.
I've seen this happening once in the past and it was related to 3G router connection.
The person was in Thailand, not SA though, but I think it is the same problem.
I think in his case, he confirmed the connection problem when he took his RA to someone's house and used a different internet provider and things started working.

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Fri Dec 20, 2013 9:38 am
by butcherman
Packet loss could be the isp shaping your line. Common practice in sa. I have noticed the internet very sliw the last few days.

Sent from my GT-I9500 using Tapatalk

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 3:33 am
by Express Reef
Roberto, I think there is a problem with my WiFi Module.
If I ping the mode I get time outs
Image

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 3:42 am
by Express Reef
This is what I get when pinging the WiFi module...
Image

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 3:46 am
by Express Reef
I don't get any packing lost when pinging other devices on my WiFi network... its only the WiFi model...?
I updated the WiFi module too but it still does the same...

Attached is the tera term macro file I use to update and program the chips.
To execute, open tera term and go to menu Control->Macro

Or manually, try these commands:
set ftp address 198.175.253.161
set dns name www.reefangel.com
ftp u
save
reboot

Connect again and use this:
set w j 1
set i r 80
set i f 0x06
set s t 0x10
set u m 2
set i p 2
set c s 1420
save
reboot

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 4:12 am
by Express Reef
Image

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 6:43 am
by lnevo
Your picture links are all broken. The packetloss described was between you and your isp, not on your internal network.

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 9:15 am
by Express Reef
Weird I can see the pictures... I get packet-loss if I ping my RA WiFi module...

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 9:22 am
by lnevo
The images are from another forum and they only work if you are logged in to mysaltyforum.com

If you can't ping your module than the ip may have changed...is your module blinking green or blue. Blue is not good.

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 9:45 am
by butcherman
I can see the pictures.

Sent from my GT-I9500 using Tapatalk

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 11:49 am
by lnevo
Are you a member of that forum? Thats where the pictures are from...

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 11:59 am
by Express Reef
"If you can't ping your module than the ip may have changed...is your module blinking green or blue. Blue is not good."

Blinking Green

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 12:02 pm
by Express Reef
my ip dont change expressreef.no-ip.org

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 1:20 pm
by lnevo
That is your EXTERNAL ip address that is used by no-ip.org... your wifi module has it's own IP address that is assigned by your router. That may have changed. The fact that the module is green indicates that it is on your network properly.

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 2:23 pm
by Express Reef
"That is your EXTERNAL ip address that is used by no-ip.org... your wifi module has it's own IP address that is assigned by your router. That may have changed. The fact that the module is green indicates that it is on your network properly."

My WiFi module IP 10.0.0.33 did not changed...

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Sat Dec 21, 2013 4:05 pm
by lnevo
Can you still ping and point your phone to that IP? If you can then either your router lost the forwarding OR the no-ip is not updating properly and your external IP address changed.

Re: Connection Status:Unreachable Address & WiFi problems

Posted: Tue Dec 31, 2013 2:23 pm
by Naptalene
Hey dude,

I just started having the same issue. As Inevo said i reckon its the port forwarding. When you setup the wifi attachment it does the upnp forwarding for you. On a reboot it lost that and gave exactly your issue. I manually entered the details and rebooted and all is good now, give it a bash and if you haven't come right PM me on SaltyReef