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Relay expansion not showing on portal

Posted: Fri Nov 14, 2014 8:38 am
by ahmedess
My Relay expansion is not showing on portal how can i make it show

Re: Relay expansion not showing on portal

Posted: Fri Nov 14, 2014 9:48 am
by rimai
Last time your controller sent data to the portal was 04/07/2013 6:24:49 PM

Re: Relay expansion not showing on portal

Posted: Fri Nov 14, 2014 10:47 am
by ahmedess
I don't know why that date was displayed although I connect to portal several times after that date. Now the last update changed to todays date and still the expansion relay box is not visible on portal

Re: Relay expansion not showing on portal

Posted: Fri Nov 14, 2014 11:21 am
by ahmedess
I'm connecting to portal using ddns if that makes any difference

Re: Relay expansion not showing on portal

Posted: Fri Nov 14, 2014 11:45 am
by ahmedess
okay problem solved. I did not know about the password option in portal settings and i did not include my password in my code. when i updated my code with the password the portal now shows my expansion relay box

Re: Relay expansion not showing on portal

Posted: Fri Nov 14, 2014 4:19 pm
by lnevo
There are two connections that happen. One is external to internal which is what you see when you connect to the portal and then there is the data that is sent from the controller to the portal every 5 minutes. You fixed the issue but this was the one that was failing. :)