Portal Dash Board is working fine, and shows no error status, but, if I open the Web Chart tab, I am unable to use the Zoom feature, deselect parameters, or adjust the date range. It has been this way since I moved 2 months ago.
Another issue I am having is with the ReefAngel Client V3.0. The listener will not connect. This only started happening within the last week or so. I tried reinstalling it, and it will show connected for about 30 seconds, then fails.
Because of these 2 issues, the only charting I can use/view is on my iPhone using the app. Everything is working as it should on the app, with no connection issues.
Is there anything I need to do to correct either of these issues?
Thanks much
Portal Web Chart function not working? Client issue as well
Re: Portal Web Chart function not working? Client issue as w
I just looked at your chart and it looks fine.
I'm able to zoom and deselect parameters. Have you tried on a different browser?
I'm able to zoom and deselect parameters. Have you tried on a different browser?
Roberto.
Re: Portal Web Chart function not working? Client issue as w
Portal must be a Chrome issue. I tried Microsoft Edge, and surprisingly, the Portal was fine. Thanks Roberto!!
I almost exclusively use Chrome because I always seemed to have issues with Internet explorer. I guess Edge may be better now with Windows 10.
Any thoughts on the desktop client?
I almost exclusively use Chrome because I always seemed to have issues with Internet explorer. I guess Edge may be better now with Windows 10.
Any thoughts on the desktop client?
Re: Portal Web Chart function not working? Client issue as w
Got the client working again. Had to completely uninstall, then re-install the suite, and go through the set-up.
All is right with the world again.
Thanks!!
All is right with the world again.
Thanks!!
Re: Portal Web Chart function not working? Client issue as w
I also find that the web chart doesn't work in Chrome
Re: Portal Web Chart function not working? Client issue as w
Try going into settings, history, clear browsing data. Check cookies and cached images and files. That might get it working again.