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Portal email alerts

Posted: Thu Sep 01, 2016 1:40 pm
by ucez
I've been trying to get this to work for a while, but can't seem to figure it out.

Right now, I've got alerts setup if relay 7 is either on (=1) or off (=0). When I turn the relay on/off, no alerts. The relay activity chart is correct, just no alerts.

What am I missing? I've tried different email addresses. Do I need something in the code?

Re: Portal email alerts

Posted: Thu Sep 01, 2016 5:08 pm
by rimai
Controller only send data to portal every 5 minutes. Are you waiting at least 5 minutes?

Re: Portal email alerts

Posted: Fri Sep 02, 2016 5:43 am
by ucez
Yes.

Re: Portal email alerts

Posted: Fri Sep 02, 2016 9:37 am
by rimai
The log shows that email alerts were sent yesterday for your main relay port 2.
Did you not get those?

Re: Portal email alerts

Posted: Fri Sep 02, 2016 10:47 am
by ucez
Nope. I checked spam filter, nothing there, but added another email account just in case. I tried this before and it didn't work, but will let you know if something happens.

Re: Portal email alerts

Posted: Fri Sep 02, 2016 6:58 pm
by ucez
Still nothing.

Sent from my LG-V410 using Tapatalk

Re: Portal email alerts

Posted: Tue Sep 06, 2016 12:54 pm
by ucez
Any ideas?

Re: Portal email alerts

Posted: Tue Sep 06, 2016 6:25 pm
by rimai
I think it is a server issue.
I made a small change. Let me know if you get them now.

Re: Portal email alerts

Posted: Wed Sep 07, 2016 4:08 am
by ucez
Yep, all good, thanks!!

Re: Portal email alerts

Posted: Mon Oct 03, 2016 8:33 am
by ucez
All my portal alerts have disappeared. I tried to add them back, but not showing up...

Re: Portal email alerts

Posted: Mon Oct 03, 2016 12:06 pm
by rimai
Should be working now.
You can't use < or > signs in the item name.

Re: Portal email alerts

Posted: Mon Oct 03, 2016 1:55 pm
by ucez
Thanks!

Re: Portal email alerts

Posted: Wed Oct 19, 2016 9:32 pm
by tech9
How do you setup email alerts in the portal? Or are you talking about the phone app?

Also, my web chart is only showing things from 5 days ago. And I when I view others it does the same, server issue?

Re: Portal email alerts

Posted: Thu Oct 20, 2016 6:18 pm
by binder
he's probably talking about the portal. it's towards the bottom and you can enable it. i have a separate android app that allows you to manage your portal notifications for ease of use (that's the only thing it does).


Sent from my iPad using Tapatalk

Re: Portal email alerts

Posted: Sun Apr 01, 2018 3:15 pm
by ucez
So, the same problem seems to have reemerged... I can connect to controller via tablet (ip address), but the portal isn't getting any data. Seems to have stopped a couple of weeks ago. No changes to the code.

Any ideas?

Re: Portal email alerts

Posted: Sun Apr 01, 2018 6:24 pm
by ucez
NVM - Unplugged the wifi cable and plugged it back in, now seems to be OK.