Portal issues?

Related to the Portal
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

All connections dripped again. Repluged Wifi attachment and back connected. What do you think?

Sent from my LG-V410 using Tapatalk
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

How far are you from your router?
Does it make any difference if it is closer?
Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Router location hasn't been an issue since I added a 20' antenna...It's still connected, so beginning to think it is a cable issue, an intermittent connection failure. I'll order another one and see if that fixes it.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

I don't see replacement a cable on the website.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

I sent you a pm
Roberto.
rrodriguess
Posts: 133
Joined: Sun Mar 09, 2014 11:01 am
Location: Santos - Brazil

Re: Portal issues?

Post by rrodriguess »

Hello

Returning to the ReefAngel family after a year without my aquarium.

Well, almost everything running like a charm ... it's like riding a bicycle ... once you mount it you know what to do.

Well.. my reefangel is accessible from my LAN. It is also accessible outside my LAN (port forward is OK) but the Portal does not get updated.

I tryed updating the wifi attachment by following the post http://forum.reefangel.com/viewtopic.php?f=3&t=4601, but nothing happend.

I am using the code:
ReefAngel.Portal("user","pass");

Am I missing something? Can someone help me out?

Best regards
Rafa
Image
rrodriguess
Posts: 133
Joined: Sun Mar 09, 2014 11:01 am
Location: Santos - Brazil

Re: Portal issues?

Post by rrodriguess »

Ahh just to add some information. Using Uapp I was able to download the portal's labels. But no uptading at all,
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

I think you don't have the portal key on the portal settings.
You should use:
ReefAngel.Portal("user");
Roberto.
rrodriguess
Posts: 133
Joined: Sun Mar 09, 2014 11:01 am
Location: Santos - Brazil

Re: Portal issues?

Post by rrodriguess »

Roberto

Thank you for your help. Actually I do have the portal key on the portal settings enabled. So the right code line is ReefAngel.Portal("user","pass");

But thinking about your answer.. I started to review all the configurations and I found "User Control Panel" --> "Profile" --> "Reef Angel Wifi Address" setted with an old (one year old) ip address of mine. Once I updated it, the portal worked just fine!!!

I still have one more issue regarding my reefangel revival, but I will address it on the right forum.

Tks for everything
Rafa
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ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

I lost portal connection a few weeks ago (IP connection worked fine), which seems to have occurred right after I changed RA the time for daylight savings. Anyway, I reloaded the RA code and now the connection seems to be fine, but I'm only connected "live". I get the current data, email alerts, but there is no history.

I was about to reprogram the wifi module, but thought I would check in first.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Interesting. I just looked via my desktop and it works, but doesn't from my laptop. Must be a browser setting? Any idea what it could be?
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