Portal issues?
Re: Portal issues?
No change, connected, portal not updating.
Re: Portal issues?
OK, so it's connecting and displaying live data on portal. Is there anyway to test if it is getting updates from RA or do I just need to wait for a while to see if it starts showing up on the web chart?
Re: Portal issues?
back to the same problem, intermittent connection to portal, sometimes live data, sometimes old, sometimes "never"
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- Posts: 127
- Joined: Thu Sep 19, 2013 7:46 am
- Location: Saint Cloud, FL
Re: Portal issues?
Just so you know you are not insane. Have not changed code in months. Live data showing but no recent data to Portal. Stopped collecting data on 12/23 no updates since that date.
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- Posts: 127
- Joined: Thu Sep 19, 2013 7:46 am
- Location: Saint Cloud, FL
Re: Portal issues?
Strangely no live data on Portal but phone app and PC and Client App showing live data.
Any ideas? Should I reset the RA?
Any ideas? Should I reset the RA?
Re: Portal issues?
Try updating the settings on the wifi attachment with this macro:
http://forum.reefangel.com/viewtopic.php?f=3&t=4601
http://forum.reefangel.com/viewtopic.php?f=3&t=4601
Roberto.
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- Posts: 127
- Joined: Thu Sep 19, 2013 7:46 am
- Location: Saint Cloud, FL
Re: Portal issues?
Roberto I did this previously as I was not even connecting months ago. This is now a recent Phenomena?rimai wrote:Try updating the settings on the wifi attachment with this macro:
http://forum.reefangel.com/viewtopic.php?f=3&t=4601
All was well until 12/23
Re: Portal issues?
I'm thinking it has to do with the server change we had a few months ago.
There is a forwarding but I need to investigate further.
The new macro points to the new server already
There is a forwarding but I need to investigate further.
The new macro points to the new server already
Roberto.
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- Posts: 127
- Joined: Thu Sep 19, 2013 7:46 am
- Location: Saint Cloud, FL
Re: Portal issues?
Thanks Roberto! User for a few years now and loved the connectivity, reason for the original purchase. Would really like to get this resolved.rimai wrote:I'm thinking it has to do with the server change we had a few months ago.
There is a forwarding but I need to investigate further.
The new macro points to the new server already
Re: Portal issues?
FWIW, I'm seeing the same thing. Live data in the android/iOS apps and portal but no historical data since 12/23 in any of the three. I have tried rebooting the controller but it made no difference. I'm remote right now so there isn't much else I can try.Paul_Velasco wrote:Just so you know you are not insane. Have not changed code in months. Live data showing but no recent data to Portal. Stopped collecting data on 12/23 no updates since that date.
- Bill
Re: Portal issues?
Have you guys updated the wifi attachment with the tera term macro yet?
I want to make sure this is the problem.
I want to make sure this is the problem.
Roberto.
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- Posts: 127
- Joined: Thu Sep 19, 2013 7:46 am
- Location: Saint Cloud, FL
Re: Portal issues?
Months ago when I could not even connect? It stopped same day for me 12/23.
Reboot last night nothing.
Reboot last night nothing.
Re: Portal issues?
Months ago doesnt work. I'd like you to update again to make sure you are pointing to the correct server
Roberto.
Re: Portal issues?
There is no way to update the WiFi settings from 200 miles away, is there? e.g. with an SSH connection instead of over the serial cable?
Unless there is, I cannot try that until next week. Sorry...
- Bill
Unless there is, I cannot try that until next week. Sorry...
- Bill
Re: Portal issues?
There is with telnet, but you have to be super fast and I'm not so sure if you will be able to do it.
I've never tried before.
I've never tried before.
Roberto.
Re: Portal issues?
Ah... I haven't looked carefully at the ttl file yet but I can easily pipe the guts of it into telnet (or probably netcat) so typing speed is irrelevant. Or by speed do you mean getting all the commands in before a connection reset happens?
Anyway, my internet connection is a bit dodgy where I am right now and there is other stuff going on so I don't want to try it today. But tomorrow I should have both time and a solid connection so I'll look into it then.
Anyway, my internet connection is a bit dodgy where I am right now and there is other stuff going on so I don't want to try it today. But tomorrow I should have both time and a solid connection so I'll look into it then.
Re: Portal issues?
The setting that is on your module is "set c i 3"
Which means if the connection is idle (no incoming characters) for 3 seconds, it will close it.
So, if you can make it without typing, you may in good shape.
Which means if the connection is idle (no incoming characters) for 3 seconds, it will close it.
So, if you can make it without typing, you may in good shape.
Roberto.
Re: Portal issues?
Ran the macro to fix the issue with portal history not working, now my wifi adapter won't even connect...
When I change the SSID and my wifi SSID has a space in between it, how do I word it in the macro file? I'm assuming that could be the issue?
When I change the SSID and my wifi SSID has a space in between it, how do I word it in the macro file? I'm assuming that could be the issue?
Re: Portal issues?
Thanks!!!rimai wrote:Use $ instead of space.
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- Posts: 127
- Joined: Thu Sep 19, 2013 7:46 am
- Location: Saint Cloud, FL
Re: Portal issues?
Tried updating FW no Bueno
Now absolutely no data. Live data working but no historical data
Now absolutely no data. Live data working but no historical data
Re: Portal issues?
Hello, sorry, but seems that I have same kind of problem, as portal data is not updating anymore.
Even live data is old. Connection is good, even last update data changes, but values remains the same, all the web charts also are empty.
From reef angel perspective - nothing has changed half a year.
I'm using RA for more than 2,5 years and this is first time when portal does not work at all.
Maybe someone can check what is wrong or help me?
Even live data is old. Connection is good, even last update data changes, but values remains the same, all the web charts also are empty.
From reef angel perspective - nothing has changed half a year.
I'm using RA for more than 2,5 years and this is first time when portal does not work at all.
Maybe someone can check what is wrong or help me?
Re: Portal issues?
Just realized that I'm having the same problem again...Portal says that the last update was 12/23, but I'm pretty sure I get updates between then and now...
Re: Portal issues?
If last update is 12/23, you need to update the wifi attachment module with the macro to point to the new server.
Roberto.
Re: Portal issues?
With this one? http://forum.reefangel.com/viewtopic.php?f=3&t=4601 If so, did that back in early Dec when first started having problems. It was working for a couple of weeks.
Re: Portal issues?
Do it again.
A few posts back: http://forum.reefangel.com/viewtopic.php?p=54096#p54096
A few posts back: http://forum.reefangel.com/viewtopic.php?p=54096#p54096
Roberto.
Re: Portal issues?
Updated wifi, still not working. Wifi module works fine, just not connecting with RA server.