Portal issues?

Related to the Portal
whamblen
Posts: 10
Joined: Wed Feb 24, 2016 1:44 pm

Re: Portal issues?

Post by whamblen »

Paul_Velasco wrote:Just so you know you are not insane. Have not changed code in months. Live data showing but no recent data to Portal. Stopped collecting data on 12/23 no updates since that date.
FWIW, I'm seeing the same thing. Live data in the android/iOS apps and portal but no historical data since 12/23 in any of the three. I have tried rebooting the controller but it made no difference. I'm remote right now so there isn't much else I can try.

- Bill
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Have you guys updated the wifi attachment with the tera term macro yet?
I want to make sure this is the problem.
Roberto.
Paul_Velasco
Posts: 127
Joined: Thu Sep 19, 2013 7:46 am
Location: Saint Cloud, FL

Re: Portal issues?

Post by Paul_Velasco »

Months ago when I could not even connect? It stopped same day for me 12/23.

Reboot last night nothing.
Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Months ago doesnt work. I'd like you to update again to make sure you are pointing to the correct server
Roberto.
whamblen
Posts: 10
Joined: Wed Feb 24, 2016 1:44 pm

Re: Portal issues?

Post by whamblen »

There is no way to update the WiFi settings from 200 miles away, is there? e.g. with an SSH connection instead of over the serial cable?

Unless there is, I cannot try that until next week. Sorry...

- Bill
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

There is with telnet, but you have to be super fast and I'm not so sure if you will be able to do it.
I've never tried before.
Roberto.
whamblen
Posts: 10
Joined: Wed Feb 24, 2016 1:44 pm

Re: Portal issues?

Post by whamblen »

Ah... I haven't looked carefully at the ttl file yet but I can easily pipe the guts of it into telnet (or probably netcat) so typing speed is irrelevant. Or by speed do you mean getting all the commands in before a connection reset happens?

Anyway, my internet connection is a bit dodgy where I am right now and there is other stuff going on so I don't want to try it today. But tomorrow I should have both time and a solid connection so I'll look into it then.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

The setting that is on your module is "set c i 3"
Which means if the connection is idle (no incoming characters) for 3 seconds, it will close it.
So, if you can make it without typing, you may in good shape.
Roberto.
Civics14
Posts: 95
Joined: Fri Nov 14, 2014 8:27 am

Re: Portal issues?

Post by Civics14 »

Ran the macro to fix the issue with portal history not working, now my wifi adapter won't even connect...

When I change the SSID and my wifi SSID has a space in between it, how do I word it in the macro file? I'm assuming that could be the issue?
Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Use $ instead of space.
Roberto.
Civics14
Posts: 95
Joined: Fri Nov 14, 2014 8:27 am

Re: Portal issues?

Post by Civics14 »

rimai wrote:Use $ instead of space.
Thanks!!!
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Paul_Velasco
Posts: 127
Joined: Thu Sep 19, 2013 7:46 am
Location: Saint Cloud, FL

Re: Portal issues?

Post by Paul_Velasco »

Tried updating FW no Bueno
Now absolutely no data. Live data working but no historical data
Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Can you post the get e log?
Roberto.
Armetas
Posts: 82
Joined: Sat Mar 29, 2014 1:55 pm

Re: Portal issues?

Post by Armetas »

Hello, sorry, but seems that I have same kind of problem, as portal data is not updating anymore.
Even live data is old. Connection is good, even last update data changes, but values remains the same, all the web charts also are empty.

From reef angel perspective - nothing has changed half a year.
I'm using RA for more than 2,5 years and this is first time when portal does not work at all.

Maybe someone can check what is wrong or help me?
Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Did you update the WiFi attachment with the macro?
Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Just realized that I'm having the same problem again...Portal says that the last update was 12/23, but I'm pretty sure I get updates between then and now...
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

If last update is 12/23, you need to update the wifi attachment module with the macro to point to the new server.
Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

With this one? http://forum.reefangel.com/viewtopic.php?f=3&t=4601 If so, did that back in early Dec when first started having problems. It was working for a couple of weeks.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Updated wifi, still not working. Wifi module works fine, just not connecting with RA server.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Can you post the "get e" dump?
Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Sure. How do I do that?

Sent from my LG-V410 using Tapatalk
Armetas
Posts: 82
Joined: Sat Mar 29, 2014 1:55 pm

Re: Portal issues?

Post by Armetas »

For me issue was solved after I've run the macro that was mentioned in this post. Seems that it was only needed to change server address
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

Use tera term and connect to the serial port at 57600 baud.
Then type $$$ to enter command mode.
It should respond with CMD
Type get e and post what you see on the screen.
Roberto.
davaraj
Posts: 98
Joined: Sun Jul 21, 2013 8:18 am

Re: Portal issues?

Post by davaraj »

I too had the same problem. Last update was 23rd December 2016. Ran the macro once and now its updating correctly.

Dr Davaraj
Image
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

I can't do it today, buy should be able to tomorrow.

Sent from my LG-V410 using Tapatalk
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Here it is

get e
wifly-GSX Ver: 4.41 Build: r1057, Jan 17 2014 10:26:29 on RN-131
SSID=WiFly-GSX-32
Pass=
Linkmon=3600
Beacon=102
Reboot=0
IF=UP
DHCP=ON
IP=192.168.1.8:2000
NM=255.255.255.0
GW=192.168.1.1
HOST=198.171.134.6:80
PROTO=TCP,
MTU=1524
FLAGS=0x6
TCPMODE=0x0
BACKUP=0.0.0.0
OPEN=
CLOSE=
REMOTE=
FlushSize=1420
MatchChar=0
FlushTimer=5
IdleTimer=3
CmdChar=$
DNS=192.168.1.1
Name=www.reefangel.com
Backup=rn.microchip.com
Lease=86400
FTP=198.175.253.161:21
File=wifly-GSX.img
User=roving
Pass=Pass123
Dir=public
Timeout=200
FTP_mode=0x0
SSID=XXXXXXX
Chan=0
ExtAnt=0
Join=1
Auth=OPEN
Mask=0x1fff
Rate=12, 24 Mb
Linkmon=5
Passphrase=XXXXXXXXXX
EAP_Id=userid
EAP_User=peap-user
SleepTmr=0
WakeTmr=0
Trigger=0x10
Autoconn=0
IoFunc=0x0
IoMask=0x20f0
IoValu=0x0
DebugReg=0x0
PrintLvl=0x0
LaunchStr=web_app
TimeEna=0
TIMEADR=64.90.182.55:123
Zone=7
Baudrate=57600
Flow=0x0
Mode=0x2
Cmd_GPIO=0
JoinTmr=1000
Replace=0x24
DeviceId=ReefAngelWifi
Password=
Format=0x0
Signal=0
Average=5
BCAST=255.255.255.255:55555
Interval=0x7
Backup=0.0.0.0:0
Sensor=0x0
SensePwr=0x0
<4.41>
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal issues?

Post by rimai »

It is still the old server.
Either you have the old macro or the macro didn't run correctly.
Give it a try again. Make sure to download the macro from the website. Do not use any one that you may have downloaded a few months back.
Roberto.
ucez
Posts: 89
Joined: Mon Jun 22, 2015 5:58 am

Re: Portal issues?

Post by ucez »

Looks like it is working now. Thanks!
sabo
Posts: 129
Joined: Tue Sep 24, 2013 3:18 am

Re: Portal issues?

Post by sabo »

So is this a matter of changing the reef angel server IP? I don't use the wifi attachment, ive got the ethernet module. Only reason I came on here today is because this morning I noticed that my MH were not on at the right time. Checked the app, and both my MH and my heaters were set to off manually. This worried me so came here and checked portal only to find out last update was 24/12.
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