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Portal not working?

Posted: Sun Jul 23, 2017 6:40 pm
by GermanDude
Anyone having issues with the portal? I have not received any alerts since Saturday. Web chart is missing data also.
I can however read my temps and ph. Relays also show up correct and so do the dimming channels.

Re: Portal not working?

Posted: Sun Jul 23, 2017 6:54 pm
by rimai
Have you changed the code or any settings on the portal?

Re: Portal not working?

Posted: Mon Jul 24, 2017 5:20 am
by GermanDude
No.
Did my weekly tank maintenance and noticed that I did not receive my email warnings that I usually get.That's when I checked the rest of my data on the portal and noticed it stopped on the 21st of July.

Re: Portal not working?

Posted: Mon Jul 24, 2017 1:53 pm
by rimai
Looks like it is updating now.
Did you do anything?

Re: Portal not working?

Posted: Mon Jul 24, 2017 4:43 pm
by GermanDude
Nope.
Keeping an eye on it for the next day or so.
Funny how you get used to having feedback from your tank all day.

Re: Portal not working?

Posted: Wed Jul 26, 2017 3:26 am
by GermanDude
Hmm, looks like it stopped working again. Charts not updating.

Re: Portal not working?

Posted: Thu Jul 27, 2017 1:27 pm
by GermanDude
Still no emails or updated charts :-( from the portal.
Everything else works.

Re: Portal not working?

Posted: Thu Jul 27, 2017 1:28 pm
by GermanDude
Well except my banner is not updating either.

Re: Portal not working?

Posted: Thu Jul 27, 2017 4:08 pm
by GermanDude
Ok, working again. Rebooted everything, Reef Angel, Apple router and comcast modem.

All is well.

Re: Portal not working?

Posted: Sat Jul 29, 2017 6:08 am
by GermanDude
Spoke too soon. Data stopped last night at 3:14 AM eastern.
Question, did the libraries change for the wifi cloud module in the last two weeks perhaps? I am stumped at this point.

Re: Portal not working?

Posted: Sun Jul 30, 2017 5:16 pm
by lnevo3
Yep, probably from the new server.

Re: Portal not working?

Posted: Mon Jul 31, 2017 5:43 pm
by GermanDude
Maybe.
Still not receiving steady data for temp and ph. The email alerts are not working again either. This applies to the uapp (new server) and the portal. The old Reef Angel Client is working however on my windows 10 PC.

Re: Portal not working?

Posted: Fri Aug 04, 2017 12:50 pm
by GermanDude
Working now.
Roberto must have fixed the issues. Just needed some patience.
Thank you.