Portal not working?

Related to the Portal
Post Reply
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Portal not working?

Post by GermanDude »

Anyone having issues with the portal? I have not received any alerts since Saturday. Web chart is missing data also.
I can however read my temps and ph. Relays also show up correct and so do the dimming channels.
-James-

Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal not working?

Post by rimai »

Have you changed the code or any settings on the portal?
Roberto.
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

No.
Did my weekly tank maintenance and noticed that I did not receive my email warnings that I usually get.That's when I checked the rest of my data on the portal and noticed it stopped on the 21st of July.
-James-

Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal not working?

Post by rimai »

Looks like it is updating now.
Did you do anything?
Roberto.
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Nope.
Keeping an eye on it for the next day or so.
Funny how you get used to having feedback from your tank all day.
-James-

Image
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Hmm, looks like it stopped working again. Charts not updating.
-James-

Image
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Still no emails or updated charts :-( from the portal.
Everything else works.
-James-

Image
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Well except my banner is not updating either.
-James-

Image
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Ok, working again. Rebooted everything, Reef Angel, Apple router and comcast modem.

All is well.
-James-

Image
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Spoke too soon. Data stopped last night at 3:14 AM eastern.
Question, did the libraries change for the wifi cloud module in the last two weeks perhaps? I am stumped at this point.
-James-

Image
lnevo3
Posts: 16
Joined: Fri Nov 11, 2016 11:08 am

Re: Portal not working?

Post by lnevo3 »

Yep, probably from the new server.
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Maybe.
Still not receiving steady data for temp and ph. The email alerts are not working again either. This applies to the uapp (new server) and the portal. The old Reef Angel Client is working however on my windows 10 PC.
-James-

Image
GermanDude
Posts: 87
Joined: Tue Dec 27, 2016 6:26 am
Location: Jacksonville,FL

Re: Portal not working?

Post by GermanDude »

Working now.
Roberto must have fixed the issues. Just needed some patience.
Thank you.
-James-

Image
Post Reply