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Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 1:22 pm
by rimai
It is all done in the router configuration.
Each router has its own way.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 1:56 pm
by Irieivan
Again, apologies for my ignorence.
I understand that, but is the 192.xxx.xx.x:2000 not the ip address assigned to my RA wifi attachment by my router?
Thats the address I got in the wifi attachment setup process, so do i have to connect my wifi attachment to my laptop again?

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 2:05 pm
by rimai
I don't know.
The only way to find out for sure is to login to your router and check which one the router really gave to your wifi attachment if this ip address is not working anymore.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 2:49 pm
by Irieivan
Okay, I am logged in to my router, DHCP server is on, would that equate to a dhcp reservation?

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:11 pm
by Irieivan
I see my DHCP IP range is start 192.168.0.1 and END 192.168.0.200, but i also dont know where to see what ip address has been assigned to my wifi attachment

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:19 pm
by rimai
They should be a list of attached devices where each device has an ip address.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:19 pm
by Irieivan
In my NAT settings, I must name a source port, a destination IP and a destination port, what do i put into each of thise?

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:21 pm
by Irieivan
rimai wrote:They should be a list of attached devices where each device has an ip address.
Found it, IP address is the same as was assigned yesterday

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:30 pm
by rimai
There you go.
Each router has its own way of naming things.
Your router calls it connected devices.
I can't possibly know what all routers are gonna call everything and how to set it up. Sorry.
We use port 2000, so source and destination port is the same 2000.The destination ip address is the exact thing that you are trying to find out: The wifi attachment ip address.
Another user wrote a little tutorial for his particular router that may help you.
http://forum.reefangel.com/viewtopic.php?f=14&t=1190
You can also search in the internet on how to do it in your particular router or call your internet provider/router manufacturer.
There is also a software that automates simple key pushes that I've heard works pretty good:
http://www.simpleportforwarding.com/

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:44 pm
by Irieivan
Thank you for all your assistance, I know it must be annoying to deal with us less clever folk...I seem to be getting somewhere. The portal seems to be refreshing on a regular basis. I have entered the ip address into my iphone app but still no luck there, but it will have to wait until I rob a bank and buy the cloud wifi attachment.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 3:49 pm
by rimai
Are you using the internal ip address in your phone?
Is your phone connected to your wifi network?
It's the one you said you found it a couple posts back.
What happens when you browse to http://ipaddress:2000 in your phone?

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 4:49 pm
by Irieivan
rimai wrote:Are you using the internal ip address in your phone?
Is your phone connected to your wifi network?
It's the one you said you found it a couple posts back.
What happens when you browse to http://ipaddress:2000 in your phone?
Nope my phone cant get on to wifi network since i made changes to modem, will struggle some other time again.
When i put in the ip i found it cant load the pge on the phone but it did load it on the laptop, which was on the wifi

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:08 pm
by Irieivan
Added my iPhone as a MAC device after joining the wifi, disabling MAC, then enabling it again.
App wirks, but when I leave the wifi network and use norml 3g instead of the wifi the app stops working

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:12 pm
by rimai
Yeap. That's what I told you about being outside your wifi network.
Your router will treat you as unsafe.
The only way to make your connection go through is to let your router know that you are friendly.
This is done with port forwarding.
Once you are on 3G, you don't have access to the internal ip address anymore.
You can only access your public ip address, which is the one shown in the portal.
So, assuming you setup port forwarding on your router, once you go into 3G, you need to use the ip address shown in the portal.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:16 pm
by Irieivan
So i need to find my phones ip address as assigned by router and do port firwarding for it too?

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:22 pm
by Irieivan
And do i use the ip ext ip (shown in portal when i do port forwarding for the iPhone) because when i try port forwarding with the ip address of the iphone i get an error saying port is already used

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:42 pm
by Irieivan
Or do i only port forward the external ip?

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:43 pm
by rimai
No. Port forwarding is only for your wifi attachment.
It's meant to forward requests coming into port 2000 to your wifi attachment.
You don't need the iphone ip address.
When you go into 3G, you must use the external ip address shown in the portal on the browser or app in order to connect instead of your internal ip address.
Your phone does not have access to internal ip address when on 3G. It's a public network and not your wifi network.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:44 pm
by rimai

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:45 pm
by rimai
Your wifi network is protected by your router.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:46 pm
by rimai
Google "port forwarding camera ip" and you can learn more of what port forwarding is all about.

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 5:46 pm
by Irieivan
But when i put the external ip as shown in portal as ip in my app, i get no data (unable to process controller data)

Re: Unreachable Address in portal

Posted: Wed Aug 30, 2017 7:00 pm
by rimai
Your port forwarding is no good then

Re: Unreachable Address in portal

Posted: Thu Aug 31, 2017 5:15 am
by Irieivan
Guess I'll have to buy a little netbook, keep it logged in to the wifi network and dial in via teamviewer should I want to make switch off any ports :roll:

Re: Unreachable Address in portal

Posted: Thu Aug 31, 2017 4:07 pm
by Irieivan
It seems like its a setting with the APN on my router, set by the service provider and to change it (unrestrict it) i need to apply to them.