Unreachable Address in portal

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Posts: 12188
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 30, 2017 3:49 pm
Are you using the internal ip address in your phone?
Is your phone connected to your wifi network?
It's the one you said you found it a couple posts back.
What happens when you browse to http://ipaddress:2000 in your phone?
Roberto.

Posts: 51
Joined: Sun Aug 20, 2017 6:19 am
PostPosted: Wed Aug 30, 2017 4:49 pm
rimai wrote:Are you using the internal ip address in your phone?
Is your phone connected to your wifi network?
It's the one you said you found it a couple posts back.
What happens when you browse to http://ipaddress:2000 in your phone?

Nope my phone cant get on to wifi network since i made changes to modem, will struggle some other time again.
When i put in the ip i found it cant load the pge on the phone but it did load it on the laptop, which was on the wifi

Posts: 51
Joined: Sun Aug 20, 2017 6:19 am
PostPosted: Wed Aug 30, 2017 5:08 pm
Added my iPhone as a MAC device after joining the wifi, disabling MAC, then enabling it again.
App wirks, but when I leave the wifi network and use norml 3g instead of the wifi the app stops working

Posts: 12188
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 30, 2017 5:12 pm
Yeap. That's what I told you about being outside your wifi network.
Your router will treat you as unsafe.
The only way to make your connection go through is to let your router know that you are friendly.
This is done with port forwarding.
Once you are on 3G, you don't have access to the internal ip address anymore.
You can only access your public ip address, which is the one shown in the portal.
So, assuming you setup port forwarding on your router, once you go into 3G, you need to use the ip address shown in the portal.
Roberto.

Posts: 51
Joined: Sun Aug 20, 2017 6:19 am
PostPosted: Wed Aug 30, 2017 5:16 pm
So i need to find my phones ip address as assigned by router and do port firwarding for it too?

Posts: 51
Joined: Sun Aug 20, 2017 6:19 am
PostPosted: Wed Aug 30, 2017 5:22 pm
And do i use the ip ext ip (shown in portal when i do port forwarding for the iPhone) because when i try port forwarding with the ip address of the iphone i get an error saying port is already used

Posts: 51
Joined: Sun Aug 20, 2017 6:19 am
PostPosted: Wed Aug 30, 2017 5:42 pm
Or do i only port forward the external ip?

Posts: 12188
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 30, 2017 5:43 pm
No. Port forwarding is only for your wifi attachment.
It's meant to forward requests coming into port 2000 to your wifi attachment.
You don't need the iphone ip address.
When you go into 3G, you must use the external ip address shown in the portal on the browser or app in order to connect instead of your internal ip address.
Your phone does not have access to internal ip address when on 3G. It's a public network and not your wifi network.
Roberto.

Posts: 12188
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 30, 2017 5:44 pm
Look at this image:
https://s3.amazonaws.com/reolink-storag ... -chart.jpg
Roberto.

Posts: 12188
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 30, 2017 5:45 pm
Your wifi network is protected by your router.
Roberto.
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