Portal Issues

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CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Portal Issues

Post by CalebC »

Need some help,
I am able to see all my data on my app but on the portal it says that it is an unreachable address.
Both of the IP's are the same and port forwarding is open according to "www.yougetsignal"
However I cannot connect to the portal or to the app outside of wifi and the graphs have no data to display.

Thanks,
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal Issues

Post by rimai »

Is it RA+ or RA*?
If RA+, when did you purchase the wifi attachment?
Roberto.
CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Re: Portal Issues

Post by CalebC »

de
Last edited by CalebC on Sat Nov 25, 2017 11:40 am, edited 1 time in total.
CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Re: Portal Issues

Post by CalebC »

rimai wrote:Is it RA+ or RA*?
If RA+, when did you purchase the wifi attachment?

Its the +, I purchased it used about 2 years ago. I got the portal working, I did it by using my actual IP address and the 2000 port, not the one for the Wifi attachment?
Still no chart data though
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal Issues

Post by rimai »

You need to update the WiFi attachment.
http://forum.reefangel.com/viewtopic.php?f=3&t=4601
Roberto.
CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Re: Portal Issues

Post by CalebC »

rimai wrote:You need to update the WiFi attachment.
http://forum.reefangel.com/viewtopic.php?f=3&t=4601
Alright, how would I go about doing it on my macbook? Also the Wifi attachment is working fine, just don't have graph data, does that still mean I need to update it?
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal Issues

Post by rimai »

Yes, you do.
On Mac, you would have to manually update it using coolterm or another type of serial monitor app.
Roberto.
CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Re: Portal Issues

Post by CalebC »

rimai wrote:Yes, you do.
On Mac, you would have to manually update it using coolterm or another type of serial monitor app.
How do I tell if it updated successfully? I downloaded Coolterm, followed the steps, modified and pasted the code, it "sent" the code (didnt say it had errors) I plugged it into my RA, it still connected but I still don't have access to graph information.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal Issues

Post by rimai »

Can you post the results of "get e" command?
Roberto.
CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Re: Portal Issues

Post by CalebC »

rimai wrote:Can you post the results of "get e" command?
67 65 74 20 65 0D 0A
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal Issues

Post by rimai »

That's not correct.
Make sure to connect at 57600 baud rate
When you are connected, type "$$$". It will return with a prompt. type "get e"
Roberto.
CalebC
Posts: 8
Joined: Tue Sep 06, 2016 4:02 pm

Re: Portal Issues

Post by CalebC »

rimai wrote:That's not correct.
Make sure to connect at 57600 baud rate
When you are connected, type "$$$". It will return with a prompt. type "get e"
Last edited by CalebC on Fri Dec 08, 2017 7:26 am, edited 1 time in total.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Portal Issues

Post by rimai »

It did not update your host entry.
It should show

Code: Select all

HOST=104.36.18.155
So, connect again and send command "set i h 104.36.18.155"
Then send "save" and send "reboot"
Just to make sure it updated, grab the "get e" again and see if it updated.
If it did, you are all good.
Roberto.
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