Page 1 of 1

Portal Issues

Posted: Sat Nov 25, 2017 11:09 am
by CalebC
Need some help,
I am able to see all my data on my app but on the portal it says that it is an unreachable address.
Both of the IP's are the same and port forwarding is open according to "www.yougetsignal"
However I cannot connect to the portal or to the app outside of wifi and the graphs have no data to display.

Thanks,

Re: Portal Issues

Posted: Sat Nov 25, 2017 11:17 am
by rimai
Is it RA+ or RA*?
If RA+, when did you purchase the wifi attachment?

Re: Portal Issues

Posted: Sat Nov 25, 2017 11:25 am
by CalebC
de

Re: Portal Issues

Posted: Sat Nov 25, 2017 11:40 am
by CalebC
rimai wrote:Is it RA+ or RA*?
If RA+, when did you purchase the wifi attachment?

Its the +, I purchased it used about 2 years ago. I got the portal working, I did it by using my actual IP address and the 2000 port, not the one for the Wifi attachment?
Still no chart data though

Re: Portal Issues

Posted: Sat Nov 25, 2017 2:00 pm
by rimai
You need to update the WiFi attachment.
http://forum.reefangel.com/viewtopic.php?f=3&t=4601

Re: Portal Issues

Posted: Tue Dec 05, 2017 6:11 pm
by CalebC
rimai wrote:You need to update the WiFi attachment.
http://forum.reefangel.com/viewtopic.php?f=3&t=4601
Alright, how would I go about doing it on my macbook? Also the Wifi attachment is working fine, just don't have graph data, does that still mean I need to update it?

Re: Portal Issues

Posted: Tue Dec 05, 2017 9:18 pm
by rimai
Yes, you do.
On Mac, you would have to manually update it using coolterm or another type of serial monitor app.

Re: Portal Issues

Posted: Wed Dec 06, 2017 4:25 pm
by CalebC
rimai wrote:Yes, you do.
On Mac, you would have to manually update it using coolterm or another type of serial monitor app.
How do I tell if it updated successfully? I downloaded Coolterm, followed the steps, modified and pasted the code, it "sent" the code (didnt say it had errors) I plugged it into my RA, it still connected but I still don't have access to graph information.

Re: Portal Issues

Posted: Wed Dec 06, 2017 4:30 pm
by rimai
Can you post the results of "get e" command?

Re: Portal Issues

Posted: Wed Dec 06, 2017 9:16 pm
by CalebC
rimai wrote:Can you post the results of "get e" command?
67 65 74 20 65 0D 0A

Re: Portal Issues

Posted: Wed Dec 06, 2017 11:40 pm
by rimai
That's not correct.
Make sure to connect at 57600 baud rate
When you are connected, type "$$$". It will return with a prompt. type "get e"

Re: Portal Issues

Posted: Thu Dec 07, 2017 2:44 pm
by CalebC
rimai wrote:That's not correct.
Make sure to connect at 57600 baud rate
When you are connected, type "$$$". It will return with a prompt. type "get e"

Re: Portal Issues

Posted: Thu Dec 07, 2017 4:07 pm
by rimai
It did not update your host entry.
It should show

Code: Select all

HOST=104.36.18.155
So, connect again and send command "set i h 104.36.18.155"
Then send "save" and send "reboot"
Just to make sure it updated, grab the "get e" again and see if it updated.
If it did, you are all good.