Extension relay not showing in the portal

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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Extension relay not showing in the portal

Post by rimai »

Yes, update it again.
The portal has two modes.
Offline - data is sent to portal every 5 minutes. That's what generates the charts and historical data.
Online - You can control and monitor live data. The portal gets /r99 directly from controller but doesn't store anything.
Roberto.
sbidny
Posts: 123
Joined: Mon Sep 17, 2012 12:41 pm
Location: Lincoln Park, Chicago, IL, USA 60614

Re: Extension relay not showing in the portal

Post by sbidny »

Tried updating again. Still no luck. The wifi utility doesn't show the current version number or the new version number, so it's difficult to tell if the update is successful.

As for the portal, I am seeing my information update "online," as it is definitely updating more than once every five minutes. I can also control my controller from the portal.

Not sure how to tell if the offline data is making it, but I'm confused as to which one (offline or online) is used to start displaying the second relay.

The /r99 address still doesn't seem to show the second relay. What would cause this if the controller itself is seeing the second relay?
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Extension relay not showing in the portal

Post by rimai »

This is the line we are interested in when you run the tera term script to update the firmware:

Code: Select all

sendln 'set i h 104.36.18.155'
The second relay will show up once you get the wifi attachment updated.
It is updating more than every 5 minutes because you are pulling data straight from the controller, but the portal needs historical data in its database.
Roberto.
sbidny
Posts: 123
Joined: Mon Sep 17, 2012 12:41 pm
Location: Lincoln Park, Chicago, IL, USA 60614

Re: Extension relay not showing in the portal

Post by sbidny »

I was trying to update the firmware from the WiFi utility. Is this incorrect?
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Extension relay not showing in the portal

Post by rimai »

Roberto.
sbidny
Posts: 123
Joined: Mon Sep 17, 2012 12:41 pm
Location: Lincoln Park, Chicago, IL, USA 60614

Re: Extension relay not showing in the portal

Post by sbidny »

Is there any way to confirm that the firmware update was successful? I went through the steps, and it seemed to accept the 'set i h 104.36.18.155' command, but the /r99 still looks the same. Not sure if it's supposed to change.
sbidny
Posts: 123
Joined: Mon Sep 17, 2012 12:41 pm
Location: Lincoln Park, Chicago, IL, USA 60614

Re: Extension relay not showing in the portal

Post by sbidny »

After waiting a bit, I now see the second relay showing up. Thanks!
ganjero
Posts: 147
Joined: Fri Jul 05, 2013 5:29 am

Re: Extension relay not showing in the portal

Post by ganjero »

Still having this issue. Roberto could you check if my RA is now sending info out correctly. BTW I performed the upgraded in the link you provided.
Thanks
Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Extension relay not showing in the portal

Post by rimai »

Your banner is showing the second relay box.
What problem is that you are referring to?
Roberto.
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