Is the cloud down?

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Posts: 16
Joined: Fri Jan 12, 2018 6:33 am
PostPosted: Thu Dec 27, 2018 3:01 am
Hi there

I am not able connecting to RA* through the cloud this morning.. is the cloud down?

Best regards
Rafa

Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Thu Dec 27, 2018 12:25 pm
I don't see any problems.
Try rebooting the controller.
Roberto.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Thu Dec 27, 2018 8:52 pm
It wasn't working for me either at that time. It came back on it's own.

I cannot for the life of me get connected to the web wizard though... It says I'm logged out but logging in gets me nowhere.
Image

Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Thu Dec 27, 2018 10:58 pm
There is a bug.
I'm working on it.
Roberto.

Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Thu Dec 27, 2018 11:28 pm
Ok, I fixed the Windows version.
You will need to uninstall the Reef Angel Plugin and download and install it again.
You can download and install the updated version after you login on menu "Download Plugin".
Let me know if it works.
Roberto.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Thu Dec 27, 2018 11:48 pm
Will do. Roberto, I tried scanning the forum for cookies and I'm not getting any, it's also not holding me logged in each time I close the tab and come back... This could be an issue.


Also... I'm on 1.0.43

Is that the updated one? I'm thinking no. I've downloaded it from the webwizard and the link for webwizard in the apps section.
Image

Posts: 1
Joined: Sat Sep 07, 2013 6:47 am
PostPosted: Fri Dec 28, 2018 8:17 am
I am trying to use the web wizard for the first time on windows. It says that I am not logged in. I log in and then I am sent to the forum page. When I try the wizard again, it says that I am not logged in. When I try again, I am logged out of the forum page.

I just loaded the plugin less than 15 minutes ago.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Fri Dec 28, 2018 10:38 am
Yeah, somethings broken. Roberto is working on it, he'll get it fixed soon I'm sure. I think it has to do with cookies. My problems started when I cleared them two nights ago. My guess is new people or those who have cleared them are the only ones seeing this issue.

There is a way around it but it's very convoluted. Probably best to wait it out.
Image

Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 10:52 am
It has to do with http->https redirection.
The forum is redirecting you to https when you login.
You must also use https when going to the webwizard.
Try this: webwizard
Cookies from http don't apply on https.
Roberto.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Fri Dec 28, 2018 11:07 am
That gets me past the not logged in error but won't compile even though it says plugin found and connected.
Image
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