Is the cloud down?

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Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 11:10 am
Ok. Good. Let me check this now.
Roberto.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Fri Dec 28, 2018 11:14 am
Also, I'm sure it's related but the UAPP is the same. Won't work, thinks user name is unknown.
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Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 11:43 am
Try it again.
May need to refresh webwizard page.
Roberto.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Fri Dec 28, 2018 11:53 am
Great! That webwizard is functioning again! Thanks :)

UAPP is still broken though. Still have to log into the forum on ever page load (sometimes right after logging in)
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Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 12:16 pm
Did you go to http or https when loading uapp?
Roberto.
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Posts: 5420
Joined: Fri Jul 20, 2012 9:42 am
PostPosted: Fri Dec 28, 2018 12:27 pm
I was having this problem as well (with needing to put password every time)

Also it seems that at night (1-3am at least...) this is my coding/debugging time and I see it takes a while for the RA to connect to the MQTT server. It sometimes takes 1-3 fails before I get a successful connection to the cloud. It does not seem like I have this problem during the day. if I reboot the controller it comes back online very quickly.

I had a few disconnects recently as well and had to restart the RA to reestablish the connection. not sure if there is something going on that's related here or not.

Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 12:40 pm
tkeracer619 wrote:Great! That webwizard is functioning again! Thanks :)

UAPP is still broken though. Still have to log into the forum on ever page load (sometimes right after logging in)

I have no problems on uapp on both http or https.
Where is that you are getting the forum login request? It doesn't depend on the forum cookies.
Roberto.

Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 12:41 pm
lnevo wrote:I was having this problem as well (with needing to put password every time)

Also it seems that at night (1-3am at least...) this is my coding/debugging time and I see it takes a while for the RA to connect to the MQTT server. It sometimes takes 1-3 fails before I get a successful connection to the cloud. It does not seem like I have this problem during the day. if I reboot the controller it comes back online very quickly.

I had a few disconnects recently as well and had to restart the RA to reestablish the connection. not sure if there is something going on that's related here or not.

It could be due to the reboots I had to do on the mqtt service when I implemented tsl over websockets
Roberto.

Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO
PostPosted: Fri Dec 28, 2018 12:43 pm
rimai wrote:Did you go to http or https when loading uapp?


Both.

I've always just gone to forum.reefangel.com/uapp

but neither https or http work for me. Just says unknown forum username.


rimai wrote:
tkeracer619 wrote:

I have no problems on uapp on both http or https.
Where is that you are getting the forum login request? It doesn't depend on the forum cookies.


Whenever I go out of the forums to the rest of the website, come to the forums with a new browser page or tab (even if logged in on another tab), or to the portal.

sometimes I'll log in and it won't take and I have to do it a second time for it to take.
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Posts: 12493
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Fri Dec 28, 2018 12:51 pm
I see.
The link is sending you to http when you leave the forums.
I'll fix it.
But unknown forum username means you don't have a controller profile setup yet.
Roberto.
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