Is the cloud down?

Related to the Portal
tkeracer619
Posts: 160
Joined: Thu Nov 24, 2011 9:50 pm
Location: Golden, CO

Re: Is the cloud down?

Post by tkeracer619 »

rimai wrote:I see.
The link is sending you to http when you leave the forums.
I'll fix it.
But unknown forum username means you don't have a controller profile setup yet.
Thanks! Yeah... I just realized that. When I was swapping between browsers to see if it was my chrome I forgot I did another history wipe... durp :roll:
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skehole
Posts: 75
Joined: Fri Feb 13, 2015 4:58 pm

Re: Is the cloud down?

Post by skehole »

For some reason mine will only work on IE. Any attempts to use chrome or to access the uapp on my iphone via safari is unsuccessful. Any input here?
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Is the cloud down?

Post by rimai »

I tried on all kinds of browser and they all worked, including safari on iphone and chrome on w10.
What is the problem you are seeing?
Roberto.
skehole
Posts: 75
Joined: Fri Feb 13, 2015 4:58 pm

Re: Is the cloud down?

Post by skehole »

It was giving me the "unable to process controller data" on safari and chrome, but worked on IE for whatever reason.


Later in the day it was functioning as normal and is fine today.
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tngo
Posts: 131
Joined: Wed Apr 27, 2011 9:08 am

Re: Is the cloud down?

Post by tngo »

Having some issues with the uApp, and wondering if it's related. On my browser the uApp works fine, my phone is getting a timeout error but was working fine 2 days ago. Tried to reboot the controller, but it didn't resolve the issue. Noticed that on the top of the controller screen there was a firmware upload failed. I haven't tried to upload anything in the past month.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Is the cloud down?

Post by rimai »

Is it with the cloud wifi or regular wifi attachment?
Roberto.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Is the cloud down?

Post by rimai »

Nevermind. It is with Star.
You should create a profile without ip address and port to use it as a cloud connected.
Roberto.
tngo
Posts: 131
Joined: Wed Apr 27, 2011 9:08 am

Re: Is the cloud down?

Post by tngo »

Looks like Curt's app still updates fine. Only the mobile phone version of the UApp isn't working. Maybe the controller needs a reboot. I'll check when I get home.
tngo
Posts: 131
Joined: Wed Apr 27, 2011 9:08 am

Re: Is the cloud down?

Post by tngo »

The issue turns out to be that my ISP changed my IP address.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Is the cloud down?

Post by rimai »

Ok, but you are still not taking advantage of the cloud connected feature.
When you use the cloud server on uapp, you don't have to worry about ip address changes or port forwarding.
Also, using the cloud lets you stream data and you are always receiving data that updates automatically on the screen then moment they happen on the controller. Using ip address/port, you need to hit refresh everytime.
To use the cloud feature, when setting up your profile, you need to leave the ip address/port blank.
Delete the current one instead of erasing the fields. I think there is a lingering effect when you just blank the fields instead if leaving it blank when setting up.
Roberto.
tngo
Posts: 131
Joined: Wed Apr 27, 2011 9:08 am

Re: Is the cloud down?

Post by tngo »

The PC browser version has the option for the cloud server however on the android mobile phone app I'm not seeing the option for the cloud server. I'm using the U-App version v1.0.2, the PC browser cloud server works very well.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Is the cloud down?

Post by rimai »

You can use the Uapp on your phone browser too.
Roberto.
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