Wifi attachment not connecting

[yeohungs]

I tried to connect using all the 3 methods but all failed. When the wifi attachment is connected to controller or PC both solid blue and red lights are ON. Is it faulty? Thanks.

[rimai]

It doens't look normal behavior.
When did you purchase it?

[yeohungs]

I purchased it on 1 Dec 2013, the Thanksgiving package.

When I opened the front cover, I could not locate JP1 to reset the settings as well.

[rimai]

The new models come with a button instead of jumper.
PM me for RMA number.