Jebeo Battery Backup - only functions on battery mode

[hedrickms]

Ok sorry to be a pest. I am still having issues with the backup unit. I got it operational and all pumps are running however now for whatever reason the backup is not working. I checked the battery for voltage (11.5v) and even plugged it into a trickle charger to just be sure and still nothing when power off. The unit does click when power goes on and there is voltage coming from the sunpower. Its like nothing is being fed back to he Jebaos.

Any ideas?

[hedrickms]

I also noticed that the unit wasn't charging (battery was dropping voltage overnight) yesterday. When I checked the battery before charging it was only 5v and I let it sit with light on it for a day and still 5v so I charged it so now its at 11.5v (well see what it is tomorrow). Either way nothing functioning when power off.

[rimai]

Are the relays still clicking when you apply power to the port 1 and 2?

[hedrickms]

If I pullout each plug and plug back in both click. When I turn off the power I hear a click (cant tell if its both) and turn it back on I hear both click

[rimai]

If it is clicking, it should work.
I wonder if the low battery voltage was the issue. Did it not spin with the battery charged either?

[hedrickms]

no it wont spin even after charging. I also tried just one Jebao still nothing. Could there be a short somewhere I can check? Im not sure its charging either (not sure why the battery had low voltage).

[hedrickms]

I can confirm that the battery is not charging. After charging the battery to 11.7v and hooking up to the backup it is down to 7v and the Jebaos where running on power (not battery).

Is the issue the box or the battery?

[rimai]

Did you use a different battery charger to charge it?
Is the solar panel blinking blue when it gets light?
If you connect the solar panel directly to the battery, does it charge the battery?

[hedrickms]

I did charge the battery with a different charger only after I discovered it wasnt charging with the backup unit. It was a 12v trickle charger I use for my bike. It did charge the battery to 11.7v. I immediately plugged it into the unit to see if it would run the Jebaos and nothing. After letting it sit plugged in and running on full power I checked the battery again and it was down to 7v. I didnt try charging directly with the SunForce but I know it is putting out voltage (checked) and because the kids hid the extra cords somewhere LOL.

Does the SunForce panels blink blue? or is there a light somewhere?

I will go and check and let you know.

Ok I checked and didnt see any blue blinking (although I am not sure what is supposed to blink).

[hedrickms]

Ok I figured it out again... although Im not sure why it was working (ever) last week. I took the unit apart and noticed that you have the circuit board labeled and the battery and solar ports are backward from what the manual said so I switched them and all is working now. I think you need to double check the manual and swap the picture/instructions for the battery and solar hookups.

We will see tomorrow if the battery still holds a charge/keeps charging.

Thanks again and sorry I am such a noob

[rimai]

It actually it doesn't matter which side you plug the battery or charger. There is a bridge connecting one side to the other. So it will work whichever way you plug them in.

[hedrickms]

Well that is strange because mine is only working one way. Hmmm now I want to figure out what is wrong