Who is using Comcast???

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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

It was working fine from the 23rd to the 27th.

The last time the Portal or anything connected was 10/27/2015, 7:39:09 PM.

No rhymes or reason sometimes it works sometimes it doesn't.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Looking more closely at what is going on I don't think it's an issue with Comcast.

It doesn't connect in Home mode on the App or if I try to access the internal server or the r99 data.

Something is going on with the WiFi module.

This is very similar to an issue I was having when I was on AT&T, but that would last 2-3 days and then be fine or if I rebooted the head unit it would start working for a couple of days again.

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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

I just rebooted the head unit and it works now.

I shouldn't have to re-boot the uit every 2-3 days ti have WiFi connectivity to the RA.

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Seedlessone
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Re: Who is using Comcast???

Post by Seedlessone »

You need to not worry about IPv6 what so ever. It has zero to due with your issues.

Are you able to ping the module when you are unable to access the portal?

You do not have a static IP with Comcast unless you pay for it. Its not very cheap so you would know if you had it. So what this means is your IP will change everynow and then.

See if you are able to ping the next time you are not able to access the portal.

Best solution:
Signup for a Dynamic DNS service or better yet buy a new router and replace the Comcast crap. Most of the new Asus routers has a Dynamic DNS service built in for free. Its a no brainer.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

If you look at my previous post.

I have no contact with the head unit internal or external when o can't access the portal.
I didn't think I have a static IP either, but the level 2 tech at Comcast said I did.
I even questioned him about it.

My IP address has not changed since August 19th when i switched to Comcast.

I know what a static IP is, I did tech support for BellSouth (AT&T) for 3 years before they became part of AT&T.

Before I got Comcast I was using the DDNS service that Roberto set up and incorporated into the latest libraries.


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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Example: I reset the main unit yesterday and it has been fine except I lost the Android App connectivity this morning, but I still have connectivity with the portal and it still has the same IP address as it's has since I switched to Comcast.

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lnevo
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Re: Who is using Comcast???

Post by lnevo »

It being the wifi module or comcast external IP?
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Example: I reset the main unit yesterday and connectivity has been fine except I lost the Android App connectivity this morning, but I still have connectivity with the portal and the portal still has the same IP address as the portal has shown me since I switched to Comcast.

I think this is what you wanted me to clear up Lee.

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lnevo
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Re: Who is using Comcast???

Post by lnevo »

If your IP isnt changing it doesn't make sense that the android app isn't working. Wasn't the root cause that dynamic dns wasn't updating? I would expect the portal to work and get updates, I'm confused why things are breaking. The only thing i can thing i can think of is the ddns piece isn't getting triggered right until you bounce the head unit. Can you post or link to your code again?
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lnevo
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Re: Who is using Comcast???

Post by lnevo »

Oh and next time we need the ip of router, ip of wifi module, ip of your ddns name before and after. If you want, fee free to PM that info.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Since Comcast says I have a static IP and I haven't seen the IP address change since mid August I removed the DNS address from the Android app and entered the IP address that I've had in the app.
The app started working again at about 5:15pm today.

The link to my code is in my sig, but here it is.

http://forum.reefangel.com/viewtopic.php?f=11&t=3873


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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

lnevo wrote:Oh and next time we need the ip of router, ip of wifi module, ip of your ddns name before and after. If you want, fee free to PM that info.
Sent PM. :)

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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Currently the Portal is working, but the Andriod app is not.

Lee the IP address the portal is showing is the 73.139.228.XXX. the same one I PM'ed you last night and the Andriod app is set to look at that IP address on the "Away Host"

I am able to ping the External IP address from my desktop at work.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Stevenc>ping 73.139.228.XXX

Pinging 73.139.228.XXX with 32 bytes of data:
Reply from 73.139.228.XXX: bytes=32 time=16ms TTL=56
Reply from 73.139.228.XXX: bytes=32 time=16ms TTL=56
Reply from 73.139.228.XXX: bytes=32 time=16ms TTL=56
Reply from 73.139.228.XXX: bytes=32 time=13ms TTL=56

Ping statistics for 73.139.228.XXX:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 15ms
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

I have lost connectivity about 3 times since my last post.
Each time I hard reboot the head unit (disconnect the serial cable and reconnect it) the connectivity comes back for about a week.

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rimai
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Re: Who is using Comcast???

Post by rimai »

What version of wifi firmware are you running?
Roberto.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

I haven't updated it since I got it.
How do I check it?

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rimai
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Re: Who is using Comcast???

Post by rimai »

Use Tera Term or putty and type $$$ after you connect at 57600 baud.
It will prompt with CMD>
Type enter and anything else and it will show the version.
Roberto.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

You have to be connected with the Serial to TTL cable, right?

You can't do it wirelessly?

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rimai
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Re: Who is using Comcast???

Post by rimai »

Yes. Or you would have to type really fast.
There is a timeout of 1 second and the TCP connection is dropped.
Roberto.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Ok. I'll check it tomorrow.

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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

I can't seem to figure out how to use Tera Term or putty to even connect to the WiFi unit.

I removed the WiFi unit from the RA head unit and plugged the Serial to TTL cable into and into my PC.

Then when it was asking for an address to connect to I gave it the IP address that has been assigned to it (10.0.0.11).
Is there some thing else I should be using to connect to it.
rimai
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Re: Who is using Comcast???

Post by rimai »

You must choose Serial connection.
Roberto.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

I think I did, but I'll check again.

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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

rimai wrote:Use Tera Term or putty and type $$$ after you connect at 57600 baud.
It will prompt with CMD>
Type enter and anything else and it will show the version.

Ok I connected with TeraTerm and typed $$$.
Got the CMD

If I hit "Enter: it returns <4.00>
If I try enter with the word anything (or any other word) it returns
ERR: ?-Cmd
<4.00>
rimai
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Re: Who is using Comcast???

Post by rimai »

That means you are in command mode.
All you need to do is type the command you want to send.
What are you trying to change?
You can make a mistake. It won't recognize backspace.
If you type anything wrong, you will have to type it again.
Roberto.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

I'm trying to find the firmware on the WiFi module, like you asked me too.

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rimai
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Re: Who is using Comcast???

Post by rimai »

4.00 is the firmware version
Roberto.
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Re: Who is using Comcast???

Post by rimai »

If you want to update, send command ftp u
Roberto.
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Sacohen
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Re: Who is using Comcast???

Post by Sacohen »

Do you think I need to update it?
What is the current firmware?
Could that be why I'm having problems keeping connectivity?
Do I need to download the current firmware from anywhere or will it do it automatically when I enter ftp u?
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lnevo
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Re: Who is using Comcast???

Post by lnevo »

I think you should also look at the recent thread about fixing connection issues...

I'm still unclear what issues you are having. After our last review we were all set...is it still where it works on wifi and not elsewhere or the reverse?
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