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changed router : wifi issue

Posted: Thu Aug 18, 2016 7:28 pm
by psyrob
Maybe this has been answered elsewhere but I couldn't find it...
we switched cable company, got a new router as a result. I opened port 2000, got the portal to connect to my ip address and at home the portal shows up and works fine. Outside the house, the portal can't connect. The Uapp on my iphone cant get any info at all, it can't connect at home or outside the home network, even tho in the settings I changed it to the new ip address. What does one have to do when you get a new router?
Thanks
Rob