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Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 7:22 pm
by ecamFT
something im noticing is the data is streaming great... but the relay commands keep timing out... the light is still flashing CYAN... and numbers match controller..... but relay commands kepp timing out

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 7:40 pm
by lnevo
The labels you set in the portal. Need to do that with your new account.

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 7:40 pm
by lnevo
I've seen the issue with relays timing out as well btw. But it works fine.

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 8:04 pm
by ecamFT
lnevo wrote:The labels you set in the portal. Need to do that with your new account.

looks like we are back to the first problem... the WIFI unit is communicating to ecam and ecamFT on the portal.
Still not sure how...
So since I have it disconnected its showing unreachable address. and when I update in portal.. nothing happens

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 8:33 pm
by rimai
You are looking at something else that we are not.
http://forum.reefangel.com/status/chart ... &filter=t1
Last time ecam connected to the portal was Thursday.

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 8:34 pm
by rimai
Oh, I think I know what you are seeing.
You must have the port forwarding 2000 sent to your cloud WiFi IP address and not the standard wifi

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 8:36 pm
by rimai
The cloud WiFi is still able to respond to requests on port 2000 just like the old one.

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 9:07 pm
by ecamFT
How should I fix this ?

I never did any port forwarding on cloud ?

Only thing being forwarded the original wifi and they both have Seperate ip.

up

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sat Aug 26, 2017 9:21 pm
by rimai
Check your router and see where port 2000 is being forward to.
I bet it is to the ip address of cloud wifi if you are saying that you are seeing data from ecamFT.
An easy way to check is to browse to http://yourexternalipaddress:2000/r99
And see what it comes up with.
Change yourexternalipaddress to your external ip address shown in the portal.

Re: WIFI Cloud and WIFI Attachment on 2 RA plusses

Posted: Sun Aug 27, 2017 5:16 am
by binder
ecamFT wrote:Success!!!!!!!!!!!!!!!!!!!! this whole ordeal because of an uppercase E..... SMH

im sooo sorry Roberto.... thank you for the patience and awesome customer service
Wow. that's crazy. About time you guys got it figured out! ;)

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