Portal isn't updating for me today...

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Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Wed Aug 15, 2012 11:23 am
Not sure why, but the Portal page isn't updating nor loading for me today at all.

My Android app is working fine and is getting data just fine, but the portal shows

Last Update: Never
Displaying data from: "Unavailable".

My sig picture shows it was last updated on 8/14/2012 7:26:47 AM... so it was working fine until yesterday morning. :?: :?:

Today, I've tried using the actual IP address and also switched to the dynamic dns website name... neither seems to be working. My android app is setup using xxxxxxxx.dyndns.xxx:2000.

Anyway, if anyone can help that would be appreciated.

Posts: 12538
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 15, 2012 2:24 pm
can you connect to the controller with your phone?
Roberto.

Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Wed Aug 15, 2012 7:52 pm
Yes. Everything displays correctly on the phone and i can make changes with the app too.

Portal just doesn't seem to want to connect.

Sent from my DROID RAZR using Tapatalk 2

Posts: 12538
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Wed Aug 15, 2012 9:26 pm
Are you sure you didn't change anything in the portal, like security key?
Have you uploaded a new code to the controller around that time?
Roberto.

Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Thu Aug 16, 2012 6:22 pm
Sorry I didn't reply back right away Roberto... been a lil busy with other things in life and didn't get a chance to come back here.

I haven't done anything with security key nor did I upload new code (except for the attempts at loading the weather sim code to the dimming module, but that was on Saturday the 11th... and I switched it all back to the default when it didn't work for me.)

Anyway, I just tried the portal page again before the reply and it connected fine. Not sure why it wasn't working before because I haven't done anything to my controller since my last post on wednesday. It just magically worked today, lol. My signature monitor has still been saying the "last update" was 8/14/12 until just now.

EDIT the signature monitor still shows last update at 8/14/12, but I just manually updated/refreshed the portal page a minute ago and it seems to be working. :?:

Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Fri Aug 17, 2012 6:16 am
OK, the web banner in my sig seems to be updating correctly now too. Not sure how this got broken or how it got fixed, but all is good now. :D

Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Tue Aug 21, 2012 9:03 pm
Well, correction... the Portal is still working fine, but the web banner isn't updating for me now.

I'm puzzled since I haven't changed anything throughout all of this.

Posts: 12538
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Tue Aug 21, 2012 9:14 pm
I think it may be the timeouts I've been seeing lately, but they usually don't last that long and the controller eventually sends data.
I changed something on the ext release, but if you would like to try in advance, take a look at this post:
viewtopic.php?p=13102#p13102
Roberto.

Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Tue Aug 21, 2012 9:53 pm
Thanks for the quick reply as usual Roberto!

The "fix" you have in that link appears to need me to re-upload code to my controller... which I'm too tired to do right now.

I'm going on vacation on Saturday morning, so hopefully I'll get a chance to test the fix before then.

Posts: 188
Joined: Fri Dec 30, 2011 6:57 am
PostPosted: Fri Oct 12, 2012 8:42 am
Just following up on this. I added the fix Roberto suggested and it seemed to work for a while. It didn't update as often as I'd like, but it was at least once per day for a while.

As of right now, Portal isn't updating for me at all since 10/8/2012 @ 7:59:34 AM (EST).

When I go to the Portal page now, it just says:
Reef Angel wifi address: xxxxxxx.dyndns.info:2000 (update)
My reefangelid: TanksNStuff
Connection Status:

Last Update: Never
Displaying data from: Unavailable

and never updates.

I've tried using my current external IP address as well as the dyn.dns one that has worked in the past and is currently working for the Android App right now... but not working for the Portal.

WiFi attachment is blinking Green as normal and Android App works like a charm with everything I try. Portal just won't connect?
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