Can't Thank Roberto Enough!

Talk about you and your tank/equipment
Post Reply
Ademster
Posts: 144
Joined: Tue Aug 14, 2012 1:11 pm

Can't Thank Roberto Enough!

Post by Ademster »

Roberto,

your patients is awesome.
Reef Angel hands down has the best customer service in the hobby...

No other company has come close to Roberto's customer service, Phone call, email, or otherwise.
his willingness to help out a fellow reefer regardless of what time it is.


Again, THANK YOU so much for your help.


Adam
Adam
58 Gal
Image
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Can't Thank Roberto Enough!

Post by rimai »

Thank you :)
Roberto.
Amos Poh
Posts: 107
Joined: Sun Jul 22, 2012 4:51 am
Location: Singapore

Re: Can't Thank Roberto Enough!

Post by Amos Poh »

Ademster wrote:Roberto,

your patients is awesome.
Reef Angel hands down has the best customer service in the hobby...

No other company has come close to Roberto's customer service, Phone call, email, or otherwise.
his willingness to help out a fellow reefer regardless of what time it is.


Again, THANK YOU so much for your help.


Adam

Agree!!!! Roberto is awesome!
garryljf
Posts: 11
Joined: Mon Aug 27, 2012 8:10 am

Re: Can't Thank Roberto Enough!

Post by garryljf »

Ademster wrote:Roberto,

your patients is awesome.
Reef Angel hands down has the best customer service in the hobby...

No other company has come close to Roberto's customer service, Phone call, email, or otherwise.
his willingness to help out a fellow reefer regardless of what time it is.


Again, THANK YOU so much for your help.


Adam
Absolutely true! ;)
Image
carlii
Posts: 91
Joined: Sat Mar 17, 2012 7:22 pm

Re: Can't Thank Roberto Enough!

Post by carlii »

Ditto. Your personal service is why you can't find a bad review or a bunch of used RAs for sale!!
User avatar
Sacohen
Posts: 1833
Joined: Sun Apr 21, 2013 6:25 am
Location: Davie, FL

Re: Can't Thank Roberto Enough!

Post by Sacohen »

I watched the forum for a while before I decided to buy my RA and I saw that for the most part Roberto answers every post on here.

I think Ademster nailed it on the head when he referred to Roberto as a fellow reefer.

The others are companies and don't have the personal attention that Reef Angel does.
User avatar
DrewPalmer04
Posts: 818
Joined: Tue May 29, 2012 2:12 pm
Location: Christopher, IL

Re: Can't Thank Roberto Enough!

Post by DrewPalmer04 »

Sacohen wrote:I watched the forum for a while before I decided to buy my RA and I saw that for the most part Roberto answers every post on here.

I think Ademster nailed it on the head when he referred to Roberto as a fellow reefer.

The others are companies and don't have the personal attention that Reef Angel does.

Bingo! Endless possibilities for controlling a tank and endless support (quick support I might add) makes it a NO-brainer when purchasing a reef controller!!!!
Out for now...but not over.

VISIT: Ethernet Module/Wifi Alternative
bubbles
Posts: 50
Joined: Wed Feb 20, 2013 3:05 pm
Location: Auckland, NZ

Re: Can't Thank Roberto Enough!

Post by bubbles »

+1
Bo0sted_Rafi
Posts: 75
Joined: Thu Mar 21, 2013 12:11 pm

Re: Can't Thank Roberto Enough!

Post by Bo0sted_Rafi »

Great service!!!
Image
dapg8gt
Posts: 104
Joined: Tue Apr 16, 2013 7:33 pm
Location: 650 Bay Area..

Re: Can't Thank Roberto Enough!

Post by dapg8gt »

He is the man :) got my gen 3 screen today roberto thanks again.. totally agree customer service is top shelf. Product is also.
My other hobby has 450rwhp and eats tires instead of mysis!
User avatar
cosmith71
Posts: 1437
Joined: Fri Mar 29, 2013 3:51 pm
Location: Oklahoma City

Re: Can't Thank Roberto Enough!

Post by cosmith71 »

+1000!
dapg8gt
Posts: 104
Joined: Tue Apr 16, 2013 7:33 pm
Location: 650 Bay Area..

Re: Can't Thank Roberto Enough!

Post by dapg8gt »

Reading the posts I have Roberto has got to be one of the most patient people in the world.. To bring a product that is what RA is to the general public and support it like he does he needs an award dealing with all the repetitious learning curves that comes with RA..

I know I'm reading every day on this forum and I'm still lost lol.. I'm envious of you guys who can speak in code and make this possible for all of us who take a while to realize what's going on. So to all of you I say thank you and to Roberto I say you are the man bro..

I am determined to be able to code my own issues and functions and I feel that day will come eventually.. But until that "eventual" day I really appreciate all who deal with my randomized questions and (not) problems LOL. You guys know who you are. R.A.E. reef angel experts.
My other hobby has 450rwhp and eats tires instead of mysis!
Post Reply