My Portal is not coming up.

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Sacohen
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Joined: Sun Apr 21, 2013 6:25 am
Location: Davie, FL

My Portal is not coming up.

Post by Sacohen »

It seems my IP address has changed, but even with that the Portal is not displaying the correct.
It shows an IP address of 72.145.32.187, but it is currently 65.3.128.xxx

I can pull up the r99 with either my internal IP address or the new 65.3 address.

Doesn't the Portal get the IP address from the WiFi module directly and should update when the IP address changes?

I can understand there being a delay with the DNS name updating, but the actual IP address on the Portal?
Ismaclst
Posts: 250
Joined: Wed Jan 28, 2015 5:17 pm

Re: My Portal is not coming up.

Post by Ismaclst »

I don't know if this is related or not but my portal says unreachable address and I can't access the controller through the app. All was working fine until about a couple of days ago.
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Sacohen
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Location: Davie, FL

Re: My Portal is not coming up.

Post by Sacohen »

It happened again today at around 3:30pm, because the last time my phone connected was 3:28pm.
My current ip address is 65.4.160.xxx but the portal shows the ip address as 65.3.128.235.
rimai
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Re: My Portal is not coming up.

Post by rimai »

It seems data is updating again. Did you do anything?
Roberto.
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Sacohen
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Re: My Portal is not coming up.

Post by Sacohen »

No. I've done nothing.
The app I changed from console to portal and it updated or even away to home would work sometimes, but the portal was still down.
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Sacohen
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Location: Davie, FL

Re: My Portal is not coming up.

Post by Sacohen »

It;s happening again.
My IP address changed this morning when I re-booted my router to 74.161.16.XXX and the portal is still showing the old IP of 65.6.0.115.

I can't get anything though.
The App works and the internal server comes up with 74.161.16.XX:2000/r99, but the portal still has the wrong IP address.

I tried rebooting the head unit and no difference.
rimai
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Joined: Fri Mar 18, 2011 6:47 pm

Re: My Portal is not coming up.

Post by rimai »

It seems it is normal again.
I think it just takes some time when you are using DDNS.
Let me see if I can find any bug with the DDNS update.
Roberto.
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Sacohen
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Location: Davie, FL

Re: My Portal is not coming up.

Post by Sacohen »

Yes it does resolve itself eventually, but it can take up to a day to do so.
Isn't the Portal supposed to get the ip address directly from the WiFi Unit or head unit?
So the DDNS should have nothing to do with it.
rimai
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Joined: Fri Mar 18, 2011 6:47 pm

Re: My Portal is not coming up.

Post by rimai »

I need to look at the code, but the DDNS update has priority over the ip address.
So, when the request is sent to the server, which includes both ip and DDNS, the server tries to update the DDNS first.
It fails and quits and it never updates the ip.
That's what I'm thinking it is happening.
Roberto.
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Sacohen
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Re: My Portal is not coming up.

Post by Sacohen »

Ok. Thanks.
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Sacohen
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Re: My Portal is not coming up.

Post by Sacohen »

The Portal is still not updating.
The last time it updated was about 6:40 this morning with a new IP address of 65.6.0.201
I've since got a different IP address because I switched over to Comcast today.

While trying to set up the new internet and everything I noticed that the 1st light was blinking slowly (Connected over TCP).
I started unplugging the WiFi and Bluetooth modules and hooking things up one at a time and now there are no lights on the WiFi module.

Rebooting the RA unit does not do anything.

What should I try next?
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Sacohen
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Location: Davie, FL

Re: My Portal is not coming up.

Post by Sacohen »

Ok. I had the cable going from the RA to the Bluetooth reversed.
Now I have the Connect over TCP flashing slowly about every 2 seconds.
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