Reef angel star
Reef angel star
Excellent customer service
Last edited by bkc6868 on Fri Apr 06, 2018 8:55 pm, edited 1 time in total.
Re: Reef angel star
I think we may have found out what happened.
If you unplug the usb cable from the relay box to the controller and power cycle the relay box, what color is your logo?
If you unplug the usb cable from the relay box to the controller and power cycle the relay box, what color is your logo?
Roberto.
Re: Reef angel star
That's not it then.
The bus lock may be coming from somewhere else.
Are you sure you don't have the bus cables routed through noisy equipment, such as ballasts, drivers or AC lines?
The bus lock may be coming from somewhere else.
Are you sure you don't have the bus cables routed through noisy equipment, such as ballasts, drivers or AC lines?
Roberto.
Re: Reef angel star
It goes straight up into head unit. Only wire is close to it is network cable going in beside it
Re: Reef angel star
When the bus lock happens, can you still use the touch screen?
How often does it happen? I can't see a bus lock in your log.
How do you know when a bus lock occurs? Do you have an email alert setup or the buzzer goes on?
How often does it happen? I can't see a bus lock in your log.
How do you know when a bus lock occurs? Do you have an email alert setup or the buzzer goes on?
Roberto.
Re: Reef angel star
Something is going on last night I could hear my ato pump running dry and when I checked I couldn't get the screen to come on and had to unplug it and plug back in to get the pump to stop and get screen to be respond again
Re: Reef angel star
Was the controller connected to internet before that?
I can only see logs from about 11:20pm your time yesterday. Nothing prior to that.
I can only see logs from about 11:20pm your time yesterday. Nothing prior to that.
Roberto.
Re: Reef angel star
It has been... Sometimes it comes out and back in on its own
Re: Reef angel star
Do you have any other expansion module, even not connected?
I wanted to see if you could try a different USB cable. A shorter one to see if we can minimize the interference.
If not, PM me your address and I'll ship you one.
I wanted to see if you could try a different USB cable. A shorter one to see if we can minimize the interference.
If not, PM me your address and I'll ship you one.
Roberto.
Re: Reef angel star
The only other thing I have is a wifi module for the older version standard or plus models
Re: Reef angel star
The replacement head unit has been running a couple days now and so far working great. No buslocks or network issues at all.