Reef Angel Forum

The portal and the banner is showing data from yesterday.

Are you using the Client or wifi attachment to send data?

Client

Are you using the new version 3.0?
Did you check mark the "Send Parameters to Portal"?

Yes and yes.

What am I doing wrong?

Can you post a screen shot of your client settings with the check mark?
Are you sure you have the correct username?

Another thing to remember about the client suite is if you click save do you get "saved successfully" or errors? I ran into this issue in the past and had to right click the icon and run as administrator for my savings to save correctly with no errors. Just an FYI from the past. Might not help...But I'd always do this to run as admin to ensure changes were saved.

Here is the screen shot, yes the username is correct.
Yes the confirmation is saved successfully.

Maybe this will help. From the error log, I keep getting this message:*****1/19/2013 3:05:03 PM*****
Message:
Value cannot be null.
Parameter name: String
StackTrace:
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at ReefAngelClient.Form1.DisplayMemoryValues()

*****1/19/2013 3:05:28 PM*****
Message:
Value cannot be null.
Parameter name: s
StackTrace:
at System.IO.StringReader..ctor(String s)
at NotificationService.Notifier.SendParamsToWebsite()

I am just setting up my Client Suite as well to talk to the portal and am getting the same errors in the log as Bogdan.
I have my portal name and security key in both the Client Suite and in the Controller code.
Do you need any port forwarding for the client to work with the portal ?

Thanks
Mike

Have ya'll tried turning off the security key in the controller code and on the portal?
d

Trying it now.

No Joy -
So I just learned the hard way that you have to have ReefAngel.Portal ( "userid "); in the controller code for it to load the wifi module.
I removed the key in both the controller and Client and still not working.
However I should mention that the LABELS did update on the portal to what I have in the Client. But no other data.

Good to know. Did you turn off the key on the portal too?

I wonder if you need to apply the ini file in this post:
http://forum.reefangel.com/viewtopic.php?p=16602#p16602

Dbmet - I did remove the key from the portal - good catch tho

Rimai - I will try the INI file now.

Hope that works. Good luck.

Loaded it INI - It fixed the issue with the error on loading the memory page. That works now ( although it has wrong information in the fields).

It did not fix the upload to the portal. Same error.

Message:
Value cannot be null.
Parameter name: s
StackTrace:
at System.IO.StringReader..ctor(String s)
at NotificationService.Notifier.SendParamsToWebsite()

Loaded the new RAMmemory and it says new memory file successfully verified and loaded.
Then when I click Memory on client and refresh I got this"

And then in log error I see this:

Did you close and restart the client software after loading the new memory file? I actually rebooted just to make sure everything was clean. Then mine stated working.

I closed and restarted, no help. Then rebooted the comp, no help.
Now the general settings on Client work but can't refresh memory or access it at all.

We are going to have to wait for Dave to check it out...
I'm out of ideas.

OK, any idea when he can show up?

Waiting ..
I have tried and retried everything I can think of.

I see what the issue is. It will require a software patch. Working on it now.

OK, great.

Okay, sorry for the issues you experienced with the Client. To keep things simple, I created a new installer that includes the changes that should fix parameter syncing to the portal over USB. From the control panel, please first uninstall your current version of the Client Suite, download and install the new one located here: https://github.com/davemolton/Client-Su ... ta_301.zip

You fixed it, as you can see in the signature area, the banner shows data up to date.
However I still can't open my memory on Client, when I click refresh I get the the same message and error log file like above in this thread. Sorry to cause so much trouble.