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Time changing randomly
Posted: Tue Dec 03, 2013 9:22 pm
by suburban
I'm very new to this controller, ran into the issue that I set my date and time then I go through the wizard upload my new code, as the day goes on my clock loses time. I cannot set it from the controller since that menu option is gone. I checked my wifi hub it has the correct time so I cannot figure why it's changing. Any help would be greatly appreciated. Thanks.
Re: Time changing randomly
Posted: Tue Dec 03, 2013 9:54 pm
by rimai
What time is it changing it to?
Re: Time changing randomly
Posted: Wed Dec 04, 2013 7:52 am
by suburban
It is approx six hours ahead. I never see it change so I'm not sure what causes it. A friend thought it may be getting time from my wifi so I checked that it is set correctly. I used the wizard to configure it all seems ok but I loose the menu option to reset the. Time. So I then reset it back to the original settings, change the time then go and upload the code from the wizard again and the time is still correct. About an hour later it was 30 min behind, today it's ahead though.
Re: Time changing randomly
Posted: Wed Dec 04, 2013 8:58 am
by rimai
Does it correct itself when you reboot?
Is it an RA or RA+?
Re: Time changing randomly
Posted: Wed Dec 04, 2013 9:51 am
by suburban
Now it went from being ahead to an hour behind our time. I rebooted a couple times no change it stays an hour behind.
Re: Time changing randomly
Posted: Wed Dec 04, 2013 9:54 am
by rimai
Is it an RA or RA+?
Re: Time changing randomly
Posted: Wed Dec 04, 2013 10:37 am
by suburban
Sorry a RA.
Re: Time changing randomly
Posted: Wed Dec 04, 2013 10:40 am
by rimai
I think you will need to send it back for repair.
PM me for RMA.