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wifi device stopped working

Posted: Wed Jun 25, 2014 3:46 pm
by dvdcox
My Wifi device abruptly stopped working and all I get is a faint blue flashing light. Tried to connect it to the computer and the computer won"t recognize it. all i get is an error telling me to disconnect and reconnect any ideas

Re: wifi device stopped working

Posted: Wed Jun 25, 2014 3:48 pm
by dvdcox
also tried resetting it to factory settings but that would not work either. I think it is toast. What could have happened to it?

Re: wifi device stopped working

Posted: Wed Jun 25, 2014 7:07 pm
by rimai
That does not sound normal behavior.
Is it a new unit?

Re: wifi device stopped working

Posted: Thu Jun 26, 2014 3:05 am
by dvdcox
yes it is, and i did the external antenna mod to it when i first got it. I believe i got it in January or february

Re: wifi device stopped working

Posted: Thu Jun 26, 2014 7:53 am
by rimai
When I meant new, I wanted to know if it was within a few weeks.
I think you will need to send it back.
PM for RMA