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ORP Probe stop working

Posted: Tue Aug 26, 2014 4:44 am
by gyruss
Hi,
I have a reefangel plus, I started measuring the PH and the ORP, but the ORP stopped working.
I have tried to disconnect and connect the probe connector and to disconnect and reconnect the orp power, but without results.

Have anyone an idea?

Thanks,
Riccardo.

Re: ORP Probe stop working

Posted: Tue Aug 26, 2014 8:12 am
by rimai
When you do into calibration mode, what numbers do you get?

Re: ORP Probe stop working

Posted: Wed Aug 27, 2014 10:17 am
by gyruss
In calibration mode the value is 0 mv

Re: ORP Probe stop working

Posted: Wed Aug 27, 2014 4:10 pm
by rimai
Is the LED on the module turned on?
Do you have any other usb cable to try?

Re: ORP Probe stop working

Posted: Thu Aug 28, 2014 12:29 pm
by gyruss
The Led is on and i have tried another USB cable, but always 0 mv in calibration mode.
I tried also to disconnect and reconnect again all the connectors.

Re: ORP Probe stop working

Posted: Thu Aug 28, 2014 3:41 pm
by rimai
I think it is best for you to send it back for me to look at it.
PM for RMA number.