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Re: Portal issues?

Posted: Wed Dec 28, 2016 9:16 am
by whamblen
Paul_Velasco wrote:Just so you know you are not insane. Have not changed code in months. Live data showing but no recent data to Portal. Stopped collecting data on 12/23 no updates since that date.
FWIW, I'm seeing the same thing. Live data in the android/iOS apps and portal but no historical data since 12/23 in any of the three. I have tried rebooting the controller but it made no difference. I'm remote right now so there isn't much else I can try.

- Bill

Re: Portal issues?

Posted: Wed Dec 28, 2016 9:26 am
by rimai
Have you guys updated the wifi attachment with the tera term macro yet?
I want to make sure this is the problem.

Re: Portal issues?

Posted: Wed Dec 28, 2016 10:27 am
by Paul_Velasco
Months ago when I could not even connect? It stopped same day for me 12/23.

Reboot last night nothing.

Re: Portal issues?

Posted: Wed Dec 28, 2016 10:39 am
by rimai
Months ago doesnt work. I'd like you to update again to make sure you are pointing to the correct server

Re: Portal issues?

Posted: Wed Dec 28, 2016 11:20 am
by whamblen
There is no way to update the WiFi settings from 200 miles away, is there? e.g. with an SSH connection instead of over the serial cable?

Unless there is, I cannot try that until next week. Sorry...

- Bill

Re: Portal issues?

Posted: Wed Dec 28, 2016 11:23 am
by rimai
There is with telnet, but you have to be super fast and I'm not so sure if you will be able to do it.
I've never tried before.

Re: Portal issues?

Posted: Wed Dec 28, 2016 11:44 am
by whamblen
Ah... I haven't looked carefully at the ttl file yet but I can easily pipe the guts of it into telnet (or probably netcat) so typing speed is irrelevant. Or by speed do you mean getting all the commands in before a connection reset happens?

Anyway, my internet connection is a bit dodgy where I am right now and there is other stuff going on so I don't want to try it today. But tomorrow I should have both time and a solid connection so I'll look into it then.

Re: Portal issues?

Posted: Wed Dec 28, 2016 12:02 pm
by rimai
The setting that is on your module is "set c i 3"
Which means if the connection is idle (no incoming characters) for 3 seconds, it will close it.
So, if you can make it without typing, you may in good shape.

Re: Portal issues?

Posted: Sat Dec 31, 2016 1:53 pm
by Civics14
Ran the macro to fix the issue with portal history not working, now my wifi adapter won't even connect...

When I change the SSID and my wifi SSID has a space in between it, how do I word it in the macro file? I'm assuming that could be the issue?

Re: Portal issues?

Posted: Sat Dec 31, 2016 4:21 pm
by rimai
Use $ instead of space.

Re: Portal issues?

Posted: Sat Dec 31, 2016 5:34 pm
by Civics14
rimai wrote:Use $ instead of space.
Thanks!!!

Re: Portal issues?

Posted: Mon Jan 02, 2017 11:39 am
by Paul_Velasco
Tried updating FW no Bueno
Now absolutely no data. Live data working but no historical data

Re: Portal issues?

Posted: Mon Jan 02, 2017 11:40 am
by rimai
Can you post the get e log?

Re: Portal issues?

Posted: Sat Jan 07, 2017 4:06 am
by Armetas
Hello, sorry, but seems that I have same kind of problem, as portal data is not updating anymore.
Even live data is old. Connection is good, even last update data changes, but values remains the same, all the web charts also are empty.

From reef angel perspective - nothing has changed half a year.
I'm using RA for more than 2,5 years and this is first time when portal does not work at all.

Maybe someone can check what is wrong or help me?

Re: Portal issues?

Posted: Sat Jan 07, 2017 10:30 am
by rimai
Did you update the WiFi attachment with the macro?

Re: Portal issues?

Posted: Sun Jan 08, 2017 6:06 am
by ucez
Just realized that I'm having the same problem again...Portal says that the last update was 12/23, but I'm pretty sure I get updates between then and now...

Re: Portal issues?

Posted: Sun Jan 08, 2017 10:40 am
by rimai
If last update is 12/23, you need to update the wifi attachment module with the macro to point to the new server.

Re: Portal issues?

Posted: Sun Jan 08, 2017 11:24 am
by ucez
With this one? http://forum.reefangel.com/viewtopic.php?f=3&t=4601 If so, did that back in early Dec when first started having problems. It was working for a couple of weeks.

Re: Portal issues?

Posted: Sun Jan 08, 2017 2:03 pm
by rimai

Re: Portal issues?

Posted: Sun Jan 08, 2017 5:18 pm
by ucez
Updated wifi, still not working. Wifi module works fine, just not connecting with RA server.

Re: Portal issues?

Posted: Sun Jan 08, 2017 9:07 pm
by rimai
Can you post the "get e" dump?

Re: Portal issues?

Posted: Tue Jan 10, 2017 8:13 am
by ucez
Sure. How do I do that?

Sent from my LG-V410 using Tapatalk

Re: Portal issues?

Posted: Tue Jan 10, 2017 10:31 am
by Armetas
For me issue was solved after I've run the macro that was mentioned in this post. Seems that it was only needed to change server address

Re: Portal issues?

Posted: Tue Jan 10, 2017 11:15 am
by rimai
Use tera term and connect to the serial port at 57600 baud.
Then type $$$ to enter command mode.
It should respond with CMD
Type get e and post what you see on the screen.

Re: Portal issues?

Posted: Wed Jan 11, 2017 3:41 am
by davaraj
I too had the same problem. Last update was 23rd December 2016. Ran the macro once and now its updating correctly.

Dr Davaraj

Re: Portal issues?

Posted: Wed Jan 11, 2017 2:05 pm
by ucez
I can't do it today, buy should be able to tomorrow.

Sent from my LG-V410 using Tapatalk

Re: Portal issues?

Posted: Thu Jan 12, 2017 3:46 pm
by ucez
Here it is

get e
wifly-GSX Ver: 4.41 Build: r1057, Jan 17 2014 10:26:29 on RN-131
SSID=WiFly-GSX-32
Pass=
Linkmon=3600
Beacon=102
Reboot=0
IF=UP
DHCP=ON
IP=192.168.1.8:2000
NM=255.255.255.0
GW=192.168.1.1
HOST=198.171.134.6:80
PROTO=TCP,
MTU=1524
FLAGS=0x6
TCPMODE=0x0
BACKUP=0.0.0.0
OPEN=
CLOSE=
REMOTE=
FlushSize=1420
MatchChar=0
FlushTimer=5
IdleTimer=3
CmdChar=$
DNS=192.168.1.1
Name=www.reefangel.com
Backup=rn.microchip.com
Lease=86400
FTP=198.175.253.161:21
File=wifly-GSX.img
User=roving
Pass=Pass123
Dir=public
Timeout=200
FTP_mode=0x0
SSID=XXXXXXX
Chan=0
ExtAnt=0
Join=1
Auth=OPEN
Mask=0x1fff
Rate=12, 24 Mb
Linkmon=5
Passphrase=XXXXXXXXXX
EAP_Id=userid
EAP_User=peap-user
SleepTmr=0
WakeTmr=0
Trigger=0x10
Autoconn=0
IoFunc=0x0
IoMask=0x20f0
IoValu=0x0
DebugReg=0x0
PrintLvl=0x0
LaunchStr=web_app
TimeEna=0
TIMEADR=64.90.182.55:123
Zone=7
Baudrate=57600
Flow=0x0
Mode=0x2
Cmd_GPIO=0
JoinTmr=1000
Replace=0x24
DeviceId=ReefAngelWifi
Password=
Format=0x0
Signal=0
Average=5
BCAST=255.255.255.255:55555
Interval=0x7
Backup=0.0.0.0:0
Sensor=0x0
SensePwr=0x0
<4.41>

Re: Portal issues?

Posted: Thu Jan 12, 2017 3:57 pm
by rimai
It is still the old server.
Either you have the old macro or the macro didn't run correctly.
Give it a try again. Make sure to download the macro from the website. Do not use any one that you may have downloaded a few months back.

Re: Portal issues?

Posted: Thu Jan 12, 2017 4:20 pm
by ucez
Looks like it is working now. Thanks!

Re: Portal issues?

Posted: Sun Jan 15, 2017 7:46 pm
by sabo
So is this a matter of changing the reef angel server IP? I don't use the wifi attachment, ive got the ethernet module. Only reason I came on here today is because this morning I noticed that my MH were not on at the right time. Checked the app, and both my MH and my heaters were set to off manually. This worried me so came here and checked portal only to find out last update was 24/12.