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No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 8:26 am
by Rezn8
Hi
Just started with the RA. I am able to upload from wizard.

Problems - Please help
1. Temp display graph on controller has disappeared
2. When trying to set com ports in Reef Angel Client to access controller I get an unhandled exception error ( Win7 64Bit )
Thanks

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 9:27 am
by rimai
RA Client has not been updated for several years already.
I suggest you use the uapp and portal.

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 9:48 am
by Rezn8
Would you please post a download URL ?

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 5:04 pm
by rimai
It's not a download.
It's a web application.
Portal: http://forum.reefangel.com/portal.php
Uapp: http://forum.reefangel.com/uapp

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 5:37 pm
by Rezn8
Thanks Roberto
I don't think either is picking up my RA. Do you think playing around in RA Client could have messed things up ?
Do I need to tell IE what com port RA is on ?
Is there a tutorial for using the Uapp/Portal ?

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 5:52 pm
by Rezn8
Can I use portal without wifi attachment ?
When I add controller it asks for IP address ?

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 5:57 pm
by rimai
you need the WiFi attachment

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 6:02 pm
by Rezn8
So then only way to program it is using RA Controller ?( Using wizard? )
If I leave computer connected to RA I cannot have it feed to portal ?

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 6:04 pm
by rimai
The only way to feed data to portal using the computer is using the RA Client, but it has not been updated in a while and I think everyone just opts to use the wifi attachment, since it just gives so much more benefit.

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 6:19 pm
by Rezn8
and RA client crashes everytime I try set com port.
Will the shop ship Wifi unit to South Africa, as there is no longer an agent here ?

Re: No Temp Display & RAClient keeps crashing

Posted: Sat Jul 29, 2017 6:44 pm
by rimai
Send an email to info@reefangel.com

Re: No Temp Display & RAClient keeps crashing

Posted: Sun Jul 30, 2017 10:50 am
by Rezn8
I have emailed them. How do I change the time on the RA physical unit ?
And would you know why my temp graph on the controller has disappeared ? ?