Extension relay not showing in the portal

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Posts: 145
Joined: Fri Jul 05, 2013 5:29 am
PostPosted: Thu Aug 16, 2018 7:49 am
My extension relay doe snot show up in the portal. What am I missing?
Thank you
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Posts: 12288
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Thu Aug 16, 2018 9:52 am
You are not sending data to the portal server.
Try updating the wifi attachment:
viewtopic.php?f=3&t=4601
Roberto.

Posts: 145
Joined: Fri Jul 05, 2013 5:29 am
PostPosted: Thu Aug 16, 2018 5:33 pm
I had no power at home earlier , it is sending data just not showing the extension relay box.
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Posts: 12288
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Thu Aug 16, 2018 5:34 pm
No. it is not sending data.
You can see that your banner is empty.
Roberto.

Posts: 145
Joined: Fri Jul 05, 2013 5:29 am
PostPosted: Thu Aug 16, 2018 5:41 pm
weird, it shows on my computer the portal is connected.
Image

Posts: 145
Joined: Fri Jul 05, 2013 5:29 am
PostPosted: Thu Aug 16, 2018 5:43 pm
see attached
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Posts: 12288
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Thu Aug 16, 2018 9:13 pm
That means you can connect live, but that doesn't mean you are sending data to the portal.
They are two independent things.
Roberto.

Posts: 34
Joined: Mon Sep 17, 2012 12:41 pm
Location: Lincoln Park, Chicago, IL, USA 60614
PostPosted: Mon Sep 17, 2018 1:39 pm
I am having the same issue. I have updated the wifi attachment firmware, but I still see the same problem. I can see the expansion relay on the controller and in the UApp, and I can interact with it on the UApp, but it's not showing up on the portal.

Other data seems correct on the portal, and I can interact with the main relay there. Does anyone have any suggestions?

Seems that I'm always up against some issue or another with my Reef Angel (e.g., constant Bluetooth adapter problems, salinity expansion not working, I/O expansion not working, this relay expansion issue, bus locks, initial connection issues, momentary incorrect temperatures).

Thanks,
-Steve

Posts: 12288
Joined: Fri Mar 18, 2011 6:47 pm
PostPosted: Mon Sep 17, 2018 9:07 pm
I don't think your wifi attachment was updated. There is no record of any data being sent to the portal server.
Roberto.

Posts: 34
Joined: Mon Sep 17, 2012 12:41 pm
Location: Lincoln Park, Chicago, IL, USA 60614
PostPosted: Mon Sep 17, 2018 9:12 pm
So I should just try updating it again?

How is the information on the portal updating if my information isn't being sent?

If I visit the r99 page for my controller, it seems to me that there is data, but it's missing the data for the expansion relay.
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