Reef Angel Forum

Hi there

I am not able connecting to RA* through the cloud this morning.. is the cloud down?

Best regards
Rafa

I don't see any problems.
Try rebooting the controller.

It wasn't working for me either at that time. It came back on it's own.

I cannot for the life of me get connected to the web wizard though... It says I'm logged out but logging in gets me nowhere.

There is a bug.
I'm working on it.

Ok, I fixed the Windows version.
You will need to uninstall the Reef Angel Plugin and download and install it again.
You can download and install the updated version after you login on menu "Download Plugin".
Let me know if it works.

Will do. Roberto, I tried scanning the forum for cookies and I'm not getting any, it's also not holding me logged in each time I close the tab and come back... This could be an issue.


Also... I'm on 1.0.43

Is that the updated one? I'm thinking no. I've downloaded it from the webwizard and the link for webwizard in the apps section.

I am trying to use the web wizard for the first time on windows. It says that I am not logged in. I log in and then I am sent to the forum page. When I try the wizard again, it says that I am not logged in. When I try again, I am logged out of the forum page.

I just loaded the plugin less than 15 minutes ago.

Yeah, somethings broken. Roberto is working on it, he'll get it fixed soon I'm sure. I think it has to do with cookies. My problems started when I cleared them two nights ago. My guess is new people or those who have cleared them are the only ones seeing this issue.

There is a way around it but it's very convoluted. Probably best to wait it out.

It has to do with http->https redirection.
The forum is redirecting you to https when you login.
You must also use https when going to the webwizard.
Try this: https://forum.reefangel.com/webwizard
Cookies from http don't apply on https.

That gets me past the not logged in error but won't compile even though it says plugin found and connected.

Ok. Good. Let me check this now.

Also, I'm sure it's related but the UAPP is the same. Won't work, thinks user name is unknown.

Try it again.
May need to refresh webwizard page.

Great! That webwizard is functioning again! Thanks

UAPP is still broken though. Still have to log into the forum on ever page load (sometimes right after logging in)

Did you go to http or https when loading uapp?

I was having this problem as well (with needing to put password every time)

Also it seems that at night (1-3am at least...) this is my coding/debugging time and I see it takes a while for the RA to connect to the MQTT server. It sometimes takes 1-3 fails before I get a successful connection to the cloud. It does not seem like I have this problem during the day. if I reboot the controller it comes back online very quickly.

I had a few disconnects recently as well and had to restart the RA to reestablish the connection. not sure if there is something going on that's related here or not.

tkeracer619 wrote:Great! That webwizard is functioning again! Thanks

UAPP is still broken though. Still have to log into the forum on ever page load (sometimes right after logging in)

I have no problems on uapp on both http or https.
Where is that you are getting the forum login request? It doesn't depend on the forum cookies.

lnevo wrote:I was having this problem as well (with needing to put password every time)

Also it seems that at night (1-3am at least...) this is my coding/debugging time and I see it takes a while for the RA to connect to the MQTT server. It sometimes takes 1-3 fails before I get a successful connection to the cloud. It does not seem like I have this problem during the day. if I reboot the controller it comes back online very quickly.

I had a few disconnects recently as well and had to restart the RA to reestablish the connection. not sure if there is something going on that's related here or not.

It could be due to the reboots I had to do on the mqtt service when I implemented tsl over websockets

rimai wrote:Did you go to http or https when loading uapp?

Both.

I've always just gone to forum.reefangel.com/uapp

but neither https or http work for me. Just says unknown forum username.

rimai wrote:

tkeracer619 wrote:

I have no problems on uapp on both http or https.
Where is that you are getting the forum login request? It doesn't depend on the forum cookies.

Whenever I go out of the forums to the rest of the website, come to the forums with a new browser page or tab (even if logged in on another tab), or to the portal.

sometimes I'll log in and it won't take and I have to do it a second time for it to take.

I see.
The link is sending you to http when you leave the forums.
I'll fix it.
But unknown forum username means you don't have a controller profile setup yet.

rimai wrote:I see.
The link is sending you to http when you leave the forums.
I'll fix it.
But unknown forum username means you don't have a controller profile setup yet.

Thanks! Yeah... I just realized that. When I was swapping between browsers to see if it was my chrome I forgot I did another history wipe... durp

For some reason mine will only work on IE. Any attempts to use chrome or to access the uapp on my iphone via safari is unsuccessful. Any input here?

I tried on all kinds of browser and they all worked, including safari on iphone and chrome on w10.
What is the problem you are seeing?

It was giving me the "unable to process controller data" on safari and chrome, but worked on IE for whatever reason.


Later in the day it was functioning as normal and is fine today.

Having some issues with the uApp, and wondering if it's related. On my browser the uApp works fine, my phone is getting a timeout error but was working fine 2 days ago. Tried to reboot the controller, but it didn't resolve the issue. Noticed that on the top of the controller screen there was a firmware upload failed. I haven't tried to upload anything in the past month.

Is it with the cloud wifi or regular wifi attachment?

Nevermind. It is with Star.
You should create a profile without ip address and port to use it as a cloud connected.

Looks like Curt's app still updates fine. Only the mobile phone version of the UApp isn't working. Maybe the controller needs a reboot. I'll check when I get home.

The issue turns out to be that my ISP changed my IP address.

Ok, but you are still not taking advantage of the cloud connected feature.
When you use the cloud server on uapp, you don't have to worry about ip address changes or port forwarding.
Also, using the cloud lets you stream data and you are always receiving data that updates automatically on the screen then moment they happen on the controller. Using ip address/port, you need to hit refresh everytime.
To use the cloud feature, when setting up your profile, you need to leave the ip address/port blank.
Delete the current one instead of erasing the fields. I think there is a lingering effect when you just blank the fields instead if leaving it blank when setting up.