Portal access closing browser from outside network

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miked
Posts: 86
Joined: Fri Feb 10, 2012 11:06 am

Portal access closing browser from outside network

Post by miked »

I am trying to access my portal page from outside my network for the first time, and when I click 'portal' it starts to load and then my browser closes. any thoughts?

thanks
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wolfador
Posts: 241
Joined: Sun Sep 04, 2011 9:59 am
Location: Pittsburgh, PA

Re: Portal access closing browser from outside network

Post by wolfador »

I think it runs on Java. You may want to try a newer version of java.

Also what browser are you using? Could you try another?
John
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miked
Posts: 86
Joined: Fri Feb 10, 2012 11:06 am

Re: Portal access closing browser from outside network

Post by miked »

wolfador wrote:I think it runs on Java. You may want to try a newer version of java.

Also what browser are you using? Could you try another?
browser issue, I am at the office and had limited ability to 'change things' but contacted IT so we got firefox on and it works

thanks
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