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Portal access closing browser from outside network

Posted: Thu Mar 08, 2012 7:42 am
by miked
I am trying to access my portal page from outside my network for the first time, and when I click 'portal' it starts to load and then my browser closes. any thoughts?

thanks

Re: Portal access closing browser from outside network

Posted: Thu Mar 08, 2012 8:06 am
by wolfador
I think it runs on Java. You may want to try a newer version of java.

Also what browser are you using? Could you try another?

Re: Portal access closing browser from outside network

Posted: Thu Mar 08, 2012 10:57 am
by miked
wolfador wrote:I think it runs on Java. You may want to try a newer version of java.

Also what browser are you using? Could you try another?
browser issue, I am at the office and had limited ability to 'change things' but contacted IT so we got firefox on and it works

thanks