HW cut off for Skimmer

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Reefology
Posts: 209
Joined: Fri Dec 26, 2014 6:38 pm

Re: HW cut off for Skimmer

Post by Reefology »

tried both, doesn't work for me?
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: HW cut off for Skimmer

Post by rimai »

Did you wait at least 5 minutes to enable the controller to send data.
The controller only sends data to the portal every 5 minutes.
Roberto.
Reefology
Posts: 209
Joined: Fri Dec 26, 2014 6:38 pm

Re: HW cut off for Skimmer

Post by Reefology »

i did at least15 mins each attempt, thats not the issue. any other ideas?
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: HW cut off for Skimmer

Post by rimai »

Are other alerts working?
Roberto.
Reefology
Posts: 209
Joined: Fri Dec 26, 2014 6:38 pm

Re: HW cut off for Skimmer

Post by Reefology »

Yes
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: HW cut off for Skimmer

Post by rimai »

Not sure what is wrong....
Did yo also try >0 instead of = 1??
Roberto.
Reefology
Posts: 209
Joined: Fri Dec 26, 2014 6:38 pm

Re: HW cut off for Skimmer

Post by Reefology »

still nothing?!

does =1 mean ATO high is active? because my skimmer shuts down and ato high status light changes to green.
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Reefology
Posts: 209
Joined: Fri Dec 26, 2014 6:38 pm

Re: HW cut off for Skimmer

Post by Reefology »

now i'm not getting any email notifications? Can I please get some help with this?

what's funny is the portal notifications show the last time triggered but no email was sent?

thanks
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: HW cut off for Skimmer

Post by rimai »

I am checking the mailbox that sends the emails and I do see emails sent to you, including the ATO High Port = 0.
The last alert was sent about 3 days ago of having pH lower than what you had set.
Roberto.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: HW cut off for Skimmer

Post by rimai »

Another test
Roberto.
Reefology
Posts: 209
Joined: Fri Dec 26, 2014 6:38 pm

Re: HW cut off for Skimmer

Post by Reefology »

thanks for looking into this for me Roberto. I have been testing multiple triggers everyday for the past week and did get the two messages you mentioned. problem is those are the only 2 I received.

That ATO High Port =0 triggered every hour for 4 days before I got the email, I have no idea why it took so long to send the email? I have since deleted it.

The ph trigger was raised to < 8.2 in order to have it trigger each day.
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