Cloud Connection: Disconnected

Basic / Standard Reef Angel hardware
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rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Cloud Connection: Disconnected

Post by rimai »

did you try rebooting the controller?
Roberto.
nevets9333
Posts: 37
Joined: Fri Jul 04, 2014 8:42 pm

Re: Cloud Connection: Disconnected

Post by nevets9333 »

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nevets9333
Posts: 37
Joined: Fri Jul 04, 2014 8:42 pm

Re: Cloud Connection: Disconnected

Post by nevets9333 »

Yes have rebooted a couple times
nevets9333
Posts: 37
Joined: Fri Jul 04, 2014 8:42 pm

Re: Cloud Connection: Disconnected

Post by nevets9333 »

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My portal is connected
nevets9333
Posts: 37
Joined: Fri Jul 04, 2014 8:42 pm

Re: Cloud Connection: Disconnected

Post by nevets9333 »

What other options can I try? Can I do like a factory reset on the controller?
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Cloud Connection: Disconnected

Post by rimai »

Did you ever change the password?
Roberto.
nevets9333
Posts: 37
Joined: Fri Jul 04, 2014 8:42 pm

Re: Cloud Connection: Disconnected

Post by nevets9333 »

I did when I was trying to troubleshoot after it wasn't working for a few days, but I changed it back.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: Cloud Connection: Disconnected

Post by rimai »

That may be it.
Reset the password one more time and re-upload the code to your controller.
Roberto.
nevets9333
Posts: 37
Joined: Fri Jul 04, 2014 8:42 pm

Re: Cloud Connection: Disconnected

Post by nevets9333 »

Worked, thanks!
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