Portal chart & relay activity not updating

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modulok
Posts: 166
Joined: Wed Oct 24, 2012 8:37 am

Portal chart & relay activity not updating

Post by modulok »

For some reason my Web Chart and Relay Activity have not updated since Feb 17. My Android app is updating and functioning like normal.

Also my signature hasn't updated since Feb 18 early am.

The strange thing is that it does says it's currently up to date, but the
Last Update:
Sat 23 Feb 2013 04:31:47 PM EST
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DrewPalmer04
Posts: 818
Joined: Tue May 29, 2012 2:12 pm
Location: Christopher, IL

Re: Portal chart & relay activity not updating

Post by DrewPalmer04 »

Can you reach your RA from outside your network? Did your WAN IP change?
Out for now...but not over.

VISIT: Ethernet Module/Wifi Alternative
modulok
Posts: 166
Joined: Wed Oct 24, 2012 8:37 am

Re: Portal chart & relay activity not updating

Post by modulok »

ok, probably should have tried this before posting.....

But a full reboot of the controller and both relay units fixed the Web Charts and Relay Activity.

I did a wifi reboot the other day, which didn't help. I didn't really figure to reboot the whole controller, because I had issues with the Windows Gadget and the wifi module.
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mudcat1
Posts: 133
Joined: Sun Dec 09, 2012 7:23 pm

Re: Portal chart & relay activity not updating

Post by mudcat1 »

I am encountering the same problem. The last update date and time in the portal says August 4 2013 at 12:09:44 am but the relay activity registered its last update on August 3 2013 at 10:35 am. I powered off the reefangel head unit and relay box as suggested but nothing changed. I am still running the 1.0.7 libraries and WiFi version 4.x. I can control relays from the portal so port forwarding and WiFi is working correctly. Does anyone have any suggestions about how to correct this problem?
mudcat1
Posts: 133
Joined: Sun Dec 09, 2012 7:23 pm

Re: Portal chart & relay activity not updating

Post by mudcat1 »

I should also mention that I am using the portal key and it does match the value in my .ino.
rimai
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Re: Portal chart & relay activity not updating

Post by rimai »

Portal is not updating until the web hosting company can figure out what is wrong with it :(
Roberto.
mudcat1
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Re: Portal chart & relay activity not updating

Post by mudcat1 »

rimai wrote:Portal is not updating until the web hosting company can figure out what is wrong with it :(
Ok thanks Roberto.
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Sacohen
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Location: Davie, FL

Re: Portal chart & relay activity not updating

Post by Sacohen »

Good to know because I've been having the similar issues.

Portal says "Connection Status: Unreachable Address"

The IP address is not correct either the portal sat XX.XXX.50..204 but when I check what is my IP I get XX.XXX.49.90.

Roberto, is this related to the web hosting issue or something different?
rimai
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Re: Portal chart & relay activity not updating

Post by rimai »

Nothing on the Portal is updating right now, including the ip address.
Roberto.
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Sacohen
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Re: Portal chart & relay activity not updating

Post by Sacohen »

OK. Thanks.
rimai
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Re: Portal chart & relay activity not updating

Post by rimai »

Can you confirm that it is updating now?
Roberto.
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Sacohen
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Re: Portal chart & relay activity not updating

Post by Sacohen »

Yes it seems to be fine now.
davaraj
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Joined: Sun Jul 21, 2013 8:18 am

Re: Portal chart & relay activity not updating

Post by davaraj »

rimai wrote:Nothing on the Portal is updating right now, including the ip address.
Something wrong with the website today? Portal is not updating status of controller.
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Sacohen
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Location: Davie, FL

Re: Portal chart & relay activity not updating

Post by Sacohen »

Yeah. there does seem to be something going on. It just says connecting and if I try to turn on a Relay (my lights) I get a pop up box that say only available with valid WiFi address. Please make sure the controller is sending data to the Portal.

I'm sure Roberto will look into it as soon as he gets in if he is not working on it already.
davaraj
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Joined: Sun Jul 21, 2013 8:18 am

Re: Portal chart & relay activity not updating

Post by davaraj »

Portal seems to be working now.
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Ferdi
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Joined: Thu Jan 02, 2014 1:02 pm

Re: Portal chart & relay activity not updating

Post by Ferdi »

Good day everyone,

Had a bit of a struggle since December with my wifi settings and portal on my extreme. Got everything to work now but the website portal doesn't want to update to the new ip. I can connect internationally and externally with the ios app.

I did do a port test with the link provided in one of the threads and it does show that the port is open.

I also have a ddns from ReefAngel that doesn't want to work. Do you perhaps do updates and if the ddns haven't been used for some time you delete it?

Any help please
rimai
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Re: Portal chart & relay activity not updating

Post by rimai »

Roberto.
Ferdi
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Joined: Thu Jan 02, 2014 1:02 pm

Re: Portal chart & relay activity not updating

Post by Ferdi »

Hi Roberto,

Firmware update is done and still not working.
rimai
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Re: Portal chart & relay activity not updating

Post by rimai »

It looks like it is updating to me.
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Roberto.
Ferdi
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Joined: Thu Jan 02, 2014 1:02 pm

Re: Portal chart & relay activity not updating

Post by Ferdi »

Its working now on the web portal :)

Now for the ddns. Will check in the morning and let you know.

Thank you for always being willing to assist
Ferdi
Posts: 31
Joined: Thu Jan 02, 2014 1:02 pm

Re: Portal chart & relay activity not updating

Post by Ferdi »

rimai wrote:It looks like it is updating to me.
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Indeed it did (thank you). Apologies for the delayed reply. Little one woke up
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