Portal changes and Uapp timeout

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ReeferRyan
Posts: 22
Joined: Mon Oct 19, 2020 1:35 pm

Portal changes and Uapp timeout

Post by ReeferRyan »

My RA* is connected via ethernet and says it has a cloud connection. The Uapp even reports that it's connected. However, any changes I make to labels in the portal are no reflected in the Uapp nor on the RA*.

It times out.
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binder
Posts: 2871
Joined: Fri Mar 18, 2011 6:20 pm
Location: Illinois
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Re: Portal changes and Uapp timeout

Post by binder »

Have you chosen to "Download labels from portal" from the uapp?

As for the star, the labels are set via the code and not retrieved from the portal.

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