New IOS update today

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oneboss302
Posts: 36
Joined: Sat Feb 15, 2014 6:51 am

New IOS update today

Post by oneboss302 »

New IOS app today! Looks like a nice new interface. Having trouble setting it up though. What is the "name" field? I am assuming that can be anything? Can i use my Dyndns name instead of the IP?

Hope to get this up and running. THanks!
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lnevo
Posts: 5430
Joined: Fri Jul 20, 2012 9:42 am

Re: New IOS update today

Post by lnevo »

There are still some issues with dyndns names. They do work but I think theres some caching going on. The name field I believe is arbitrary because it stores forum id elsewhere but i've been using that for name.

The custom graphing is pretty sweet :)
oneboss302
Posts: 36
Joined: Sat Feb 15, 2014 6:51 am

Re: New IOS update today

Post by oneboss302 »

I agree. I finally got it working with the IP address. I had to uninstall the app and reinstall. Worked like a champ after that.

I can "get RA version" without issue.
I can Sync with portal without issue.
I can reboot contoller without issue.

But I cannot see any data. Continues to say "disconnected" or "connecting"

ideas?
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jsclownfish
Posts: 378
Joined: Mon Oct 24, 2011 7:52 pm
Location: Saint Louis

Re: New IOS update today

Post by jsclownfish »

same here, no luck connecting yet.
oneboss302
Posts: 36
Joined: Sat Feb 15, 2014 6:51 am

Re: New IOS update today

Post by oneboss302 »

It worked for about 5 minutes... then went back to not connecting.
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: New IOS update today

Post by rimai »

I think I'm going to remove the cloud server settings.
It's meant for upcoming stuff and it should not be used.
That's what is causing it to fail for you.
If you see "Cloud Server: Connecting", it will fail, because your RA is not capable of connecting to cloud server.
Roberto.
oneboss302
Posts: 36
Joined: Sat Feb 15, 2014 6:51 am

Re: New IOS update today

Post by oneboss302 »

Great. Thanks! Look forward to the upcoming stuff too. Should we look for an update in itunes sometime soon?
rimai
Posts: 12881
Joined: Fri Mar 18, 2011 6:47 pm

Re: New IOS update today

Post by rimai »

Did it work for you without the cloud server settings? Just leave it blank.
You may need to delete the profile and setup it up again.
Just wanted to confirm this is the case. I'm 99% sure it is that.
Roberto.
oneboss302
Posts: 36
Joined: Sat Feb 15, 2014 6:51 am

Re: New IOS update today

Post by oneboss302 »

rimai wrote:Did it work for you without the cloud server settings? Just leave it blank.
You may need to delete the profile and setup it up again.
Just wanted to confirm this is the case. I'm 99% sure it is that.

Yessir! sorry about that. I misunderstood. Thought you were saying there was something on the back end that needed changed.

Once I removed the Cloud Server (forum username/password) it functioned perfectly!

Thanks for that!
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jsclownfish
Posts: 378
Joined: Mon Oct 24, 2011 7:52 pm
Location: Saint Louis

Re: New IOS update today

Post by jsclownfish »

Yep, that fixed it for me. Looking forward to hearing more about the starboard. :)
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