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Brand new RA not working
Posted: Tue Feb 11, 2014 9:09 am
by juanorz
I tried doing my initial program and the Status light will not stop blinking, the scree it totally black and will not turn on even after power on off. Please help
Re: Brand new RA not working
Posted: Tue Feb 11, 2014 4:04 pm
by rimai
Did you try restore the preloaded code or any of the example codes?
Re: Brand new RA not working
Posted: Tue Feb 11, 2014 5:09 pm
by juanorz
yes I have.
Re: Brand new RA not working
Posted: Tue Feb 11, 2014 6:06 pm
by rimai
Were you able to upload the code?
Re: Brand new RA not working
Posted: Wed Feb 12, 2014 6:06 am
by juanorz
No it just stays blinking. then it says error uploading. Tried uninstalling RA then reinstalling and got nothing. Head unit still blinking non stop.
Re: Brand new RA not working
Posted: Wed Feb 12, 2014 9:28 am
by rimai
Was it blinking like that when you took out of the box?
Re: Brand new RA not working
Posted: Wed Feb 12, 2014 3:33 pm
by juanorz
I set it up on my computer then try to write 1st code and would not stop blinking.
Re: Brand new RA not working
Posted: Wed Feb 12, 2014 4:03 pm
by rimai
Did this when you initially turned on or when you tried uploading the code?
I think you may need to send it back for me to look at it.
It is not normal behavior.
Re: Brand new RA not working
Posted: Wed Feb 12, 2014 5:22 pm
by juanorz
right when I tried to upload the 1st programming from RA wizard to get the relays set.
Re: Brand new RA not working
Posted: Wed Feb 12, 2014 5:51 pm
by rimai
Humm..
I think you will need to send it back.
PM me for an RMA number.